Top 20 Countdown: Zoom-Five9 Busts, Ransomware, Citrix for Sale?

Also, a demand to scrub the term "master agent." But what was No. 1 in September?

Craig Galbraith, Editorial Director

October 10, 2021

20 Slides

Look no farther than this month’s top 20 countdown to see the impact cybersecurity is having on the channel.

The topic of ransomware comes up twice. First, a report that it jumped a staggering 55,000% in the second quarter. That’s not a misprint. Then, another report citing the FBI’s reluctance to hand over a ransomware decryption key to Kaseya’s MSPs and their customers.

More cyber: Our list of the top email security providers was hot. Also, a DDoS attack on Bandwidth and other providers got your attention.

In all, five stories about cybersecurity were among our most popular in September. But there’s a lot more here. The Xposure Inclusion & Diversity Council demanded that the industry drops the term “master agent.” Citrix named a new channel chief among rumors it’s on the auction block. Zoom and Five9 saw hopes of a merger come to a close. And Gartner released its latest Magic Quadrant showing who it thinks is best in WAN.

So, which topic is No. 1 in our top 20 countdown for September? You’ll have to click through our slideshow above to find out.

Want to contact the author directly about this story? Have ideas for a follow-up article? Email Craig Galbraith or connect with him on LinkedIn.


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About the Author(s)

Craig Galbraith

Editorial Director, Channel Futures

Craig Galbraith is the editorial director for Channel Futures, joining the team in 2008. Before that, he spent more than 11 years as an anchor, reporter and managing editor in television newsrooms in North Dakota and Washington state. Craig is a proud Husky, having graduated from the University of Washington. He makes his home in the Phoenix area.

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