New Synergy Research Group data revealed Cisco's enterprise UC collaboration market revenues rose 9 percent between the third and fourth quarters. Cisco controlled 16 percent of the total enterprise UC collaboration market in the most recent quarter.

Dan Kobialka, Contributing writer

March 18, 2015

2 Min Read
Synergy Research Group founder Jeremy Duke
Synergy Research Group founder Jeremy Duke.

Cisco Systems (CSCO) set the pace in the enterprise unified communications (UC) collaboration market during the fourth quarter of 2014, a new report shows.

New Synergy Research Group data revealed Cisco’s enterprise UC collaboration market revenues rose 9 percent between the third and fourth quarters. In addition, Cisco controlled 16 percent of the total enterprise UC collaboration market in the most recent quarter.

“Cisco saw a very nice year-end bump in its telephony revenues,” Synergy founder Jeremy Duke said in a prepared statement. “Cisco dominates in premise-based solutions.”

Microsoft (MSFT) ranked second in the enterprise UC collaboration sector; the Redmond, Washington-based technology giant’s market revenues increased 2 percent in the fourth quarter.

Microsoft’s enterprise UC collaboration market share reached its peak in the first half of 2014, Synergy said. However, Cisco pulled away from Microsoft over the final six months of last year.

Other Synergy findings included:

  • Avaya ranked third in the enterprise UC collaboration market, followed by IBM (IBM) and Polycom (PLCM).

  • Revenues from premise-based solutions fell 1 percent year over year while revenues from hosted and cloud solutions rose 6 percent.

  • Hosted and cloud solutions now account for almost half of the total enterprise UC collaboration market.

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Additionally, Synergy noted that total enterprise UC collaboration market revenues hit $8.5 billion during Q4 2014, which represented a 2 percent year-over-year increase.

So what should businesses expect from the enterprise UC collaboration market going forward? Duke said hosted and cloud solutions revenues could “catch up with and surpass premise-based revenues” soon.

What are your thoughts on the enterprise UC collaboration market? Share your thoughts about this story in the Comments section below, via Twitter @dkobialka or email me at [email protected].

About the Author(s)

Dan Kobialka

Contributing writer, Penton Technology

Dan Kobialka is a contributing writer for MSPmentor and Talkin' Cloud. In the past, he has produced content for numerous print and online publications, including the Boston Business Journal, Boston Herald and Patch.com. Dan holds a M.A. in Print and Multimedia Journalism from Emerson College and a B.A. in English from Bridgewater State College (now Bridgewater State University). In his free time, Kobialka enjoys jogging, traveling, playing sports, touring breweries and watching football (Go Patriots!).  

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