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Dell EMC Names New Global Channels Boss to Replace Byrne

Half of Dell EMC's partners are growing year-over-year, 70 percent are earning more payout and 33 percent are selling more lines of business.

Edward Gately

November 28, 2017

2 Min Read
New job

**Editor’s Note: Click here to see which channel people were on the move in October.**

Dell EMC‘s Joyce Mullen, who has been running OEM and Internet of Things (IoT) for the storage and cloud giant, is the new leader of the company’s $43 billion global channels organization.


Dell EMC’s Joyce Mullen

Mullen has been with Dell since 1999, and her previous title was senior vice president and general manager of global OEM and IoT solutions.

John Byrne, who has been leading Dell EMC’s global channels for the past year and a half, has been tapped to lead North America commercial sales, the company’s largest commercial market. He has been with the company since 2015.

Globally, half of Dell EMC’s partners are growing year-over-year, 70 percent are earning more payout and 33 percent are selling more lines of business, according to the company. The unified Dell EMC Partner Program launched in February.

Mullen played a key role in building the unified partner program.

“I’m excited about the opportunity to lead the channel and OEM business,” Mullen said. “The industry has watched the success and trajectory of our collective business over the past year, and I can’t wait to spend more time with each of you. I look forward to meeting you, learning from you and working together as we continue to build the world’s best channel ecosystem and program.”

Mullen said she loves “to win, and I know the global channels team does, too.”

“I am passionate about the Dell EMC brand and the power our technology can bring to both customers and partners,” she said. “Our technology helps solve the world’s most vexing problems. It is a great time to be in technology, and specifically at Dell Technologies.”

Early this month, Dell EMC unveiled its updated midrange storage lineup and a new loyalty program.

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About the Author(s)

Edward Gately

Senior News Editor, Channel Futures

As news editor, Edward Gately covers cybersecurity, new channel programs and program changes, M&A and other IT channel trends. Prior to Informa, he spent 26 years as a newspaper journalist in Texas, Louisiana and Arizona.

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