New Services: Avaya, Fusion Connect, 8x8New Services: Avaya, Fusion Connect, 8x8
Contact center providers continue to focus on AI and machine learning capabilities.
February 11, 2021
UCaaS vendors dominated the headlines last month with new and improved products and services.
The world’s top communications providers are constantly upgrading their products in order to reign supreme. RingCentral and Atos launched their co-branded solution in the U.S. Wildix launched a new platform. Avaya enhanced its contact center solution’s AI capabilities. And 8×8 rolled out updates across the board.
But our editors covered more than just UCaaS vendors last month. TPx Communications upgraded its SD-WAN solution to meet remote workers’ needs. A fiber provider added automation and analytics capabilities to its network via a partnership. A master agent signed several providers to its portfolio. And here are two little words for you: 5G phones!
Scroll through the 11 images below to see the latest products and services that channel partners can sell.
Did you miss our previous services recap? Check out our December roundup.
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