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Channel partners, feast your eyes on this UCaaS smorgasbord.

James Anderson

November 12, 2021

15 Slides

Channel Partners love UCaaS.

Whether you’re a VAR, an MSP or an adviser, unified communications as a service and contact center as a service (CCaaS) have likely given your business a massive boost over the last two years.

Some of the biggest UCaaS providers updated their platforms last month. For example, 8×8 improved the meeting moderation process, and RingCentral enhanced its call performance analytics.

The telecom service providers rolled out a variety of new services last month. Cisco in two cases teamed up with a telco to launch a joint offering. And AT&T a launched a POTS replacement offering.

IT services and network infrastructure remain busy markets. SaaS Alerts gave MSPs a new tool to monitor a popular IT documentation app, and VMware and Dell teamed up to launch a solution together.

Scroll through the 15 images above to see the latest offerings that partners can sell or use.

Check out our previous new services roundup if you missed it.

Want to contact the author directly about this story? Have ideas for a follow-up article? Email James Anderson or connect with him on LinkedIn.

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About the Author(s)

James Anderson

Senior News Editor, Channel Futures

James Anderson is a news editor for Channel Futures. He interned with Informa while working toward his degree in journalism from Arizona State University, then joined the company after graduating. He writes about SD-WAN, telecom and cablecos, technology services distributors and carriers. He has served as a moderator for multiple panels at Channel Partners events.

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