New MicroCorp Partner Portal Geared Toward Commission Visibility

The enhancements aim to tackle multilocation deals.

James Anderson, Senior News Editor

March 14, 2018

1 Min Read

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MicroCorp has a new partner portal which will oversee “a channel partner’s entire back office.”

The “Nautilus 2.0” changes enhance the portal’s dashboard and add new reports and analytics. MicroCorp said Wednesday that the portal assists with multi-site, multi-vendor, and multi-product deals.


MicroCorp’s Phil Keenan

“As deals become more complex, more sophisticated back-office functionality became a necessity,” said Phil Keenan, MicroCorp president. “Our partners can quickly manage their business through the enhanced dashboard, and view everything about a customer in one place. The consolidated daily order report has improved visibility into orders while simultaneously reducing email follow-ups to our partners.”

MicroCorp’s internal IT team manages the customer-relationship management (CRM) solution.

The order confirmation process has been updated, and the portal has added a daily order summary report and “automated firm order commitment notifications.”

“MicroCorp partners will also enjoy more commission visibility around provider credits, customer disconnects, contract expirations and commission variances,” the company said

MicroCorp has been expanding, having recently added several new vendor partners. MicroCorp added TPx Communications to its portfolio last month and reached a major milestone with Spectrum.

Phil Keenan and MicroCorp have been particularly active in SD-WAN lately. Keenan has used his company blog to speak on the topic and recently interviewed Bigleaf Networks about the technology’s purpose.

The master agent also hired an SD-WAN architect.

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About the Author(s)

James Anderson

Senior News Editor, Channel Futures

James Anderson is a news editor for Channel Futures. He interned with Informa while working toward his degree in journalism from Arizona State University, then joined the company after graduating. He writes about SD-WAN, telecom and cablecos, technology services distributors and carriers. He has served as a moderator for multiple panels at Channel Partners events.

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