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New Charter Technologies Brings CTSI Into Its Fold

CTSI services businesses throughout West Texas and eastern New Mexico.

Edward Gately

January 23, 2024

3 Min Read
New Charter gets another partner
TATSIANAMA/Shutterstock

New Charter Technologies has partnered with Computer Transition Services Inc. (CTSI), a security-focused MSP based in Lubbock, Texas.

CTSI serves businesses throughout West Texas and eastern New Mexico. With an understanding of the region, CTSI provides a wide array of technology services.

"At New Charter, we prioritize fostering collaborative environments where well-run companies seamlessly continue their operations, adapting to evolving trends and industry shifts,” said Mitch Morgan, New Charter Technologies’ CEO. "Our model respects each partner's strengths, enabling them to thrive within our framework. CTSI joining us confirms the success of this approach. The CTSI team is a great addition to New Charter, allowing us to make a more significant impact in the industry.

New Charter's Mitch Morgan

Rather than formally acquiring MSPs, New Charter typically partners with them and brings them under one umbrella to then funnel up into the overarching business. Typically, the acquired company's founder/CEO stays on board.

New Charter Technologies Brings New Opportunities to CTSI

Andrew Fleming, CTSI’s president, said the partnership with New Charter Technologies, is a natural progression and a solid joining of forces.

New Charter Technologies has a reputation for attracting mature, well-run businesses, so joining them was most certainly a strategic move for CTSI,” he said. “The ability to preserve our authenticity and company culture while leveraging the collective expertise of New Charter's partner companies was a decisive factor. Our focus isn't solely on growth, but on providing additional value to our clients, tapping into and enhancing shared resources, and strengthening our competitive advantage in the market. This partnership empowers us with the means to offer elevated solution options and support services, and we're excited about the opportunities that brings."

Related:New Charter Teams with Strong Microsoft, Dell MSP Partner

CTSI's Andrew Fleming

While growth is an expected outcome, the partnership is driven by CTSI's commitment to acquiring additional resources and maintaining a client-centric approach. The collaboration allows CTSI to explore innovative offerings, scale operations and deliver value to their clientele.

New Charter Technologies said the five pillars that make up its foundation include:

  • Its platform partners with business owners who are not sellers, but rather looking for an opportunity to continue what they’re doing and having a financial partner for further Investment.

  • A team of business owners to partner with for the sharing of new ideas and industry best practices to accelerate their business forward.

Related:New Charter Focuses on the Entrepreneur Journey with Different M&A Strategy

  • The idea that the managed IT industry is a “people-business” requiring a local touch and should not be consolidated, in order to build upon success, and reach new growth and service delivery levels.

  • The partners who make up the New Charter Technologies banner are high-growth businesses that share a common set of cultural and business objectives.

  • The owners are the leadership team, and are collaborating and strategizing in a way that “has never been seen in the industry.”

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About the Author(s)

Edward Gately

Senior News Editor, Channel Futures

As news editor, Edward Gately covers cybersecurity, new channel programs and program changes, M&A and other IT channel trends. Prior to Informa, he spent 26 years as a newspaper journalist in Texas, Louisiana and Arizona.

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