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GoTo CEO Paddy Srinivasan Talks Hybrid Work, Zero Trust and Partner Relationships

"Our products are essential products, not nice-to-have products," he said.

Claudia Adrien

November 23, 2022

9 Slides

GoTo CEO Paddy Srinivasan has worked his way up at the company for nearly a decade. When GoTo was LogMeIn, he served six years as the senior vice president of products and as general manager, where he scaled the company from $130 million to $1 billion in revenue. In addition, Srinivasan’s success outside of GoTo includes time working at Amazon where he led data and machine learning for Alexa’s core AI engine.

Whether it’s starting from scratch or leading hundreds of people, he loves recruiting, building multidisciplinary teams and getting people to do the best work of their careers.

Part of doing that “best work” means establishing an environment for employees that fosters flexibility. In this interview with Channel Futures (see slideshow above) Srinivasan discusses what truly makes GoTo more than just a hybrid work environment. As he puts it, how can you develop products that promote flexibility for customers without talking the talk and walking the walk for GoTo employees? In the interview, he also takes on topics such as security and zero trust, as well as what it means to build solid relationships among GoTo’s partners.

Channel Futures: Before you became president and CEO in August, you held other positions at GoTo. How did your time in those roles shape your ability to lead the organization now?

Paddy-Srinivasan.jpg

GoTo’s Paddy Srinivasan

Paddy Srinivasan: I’ve been associated with this company on and off for almost 10 years now. I’ve had a variety of different roles, most of them in R&D or product and engineering. But I’ve also spent time as the general manager for about a third of our business. So I’m very familiar with most of our products and our technologies, but also importantly, our customers and partner ecosystem. So that to me has been the biggest preparation for me to take on this new expanded role.

I feel like in a tech company there are two things that really matter. One, how well do you know your customer and their unmet needs? Two, can we provide the technology that helps these customers solve those problems in a unique and beneficial way? I feel like some of the roles that I’ve had over the last 10 years have really put me in a good position to answer both those questions with an emphatic “yes.”

Read the remainder of our Q&A in the slideshow above.

Want to contact the author directly about this story? Have ideas for a follow-up article? Email Claudia Adrien or connect with her on LinkedIn.

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About the Author(s)

Claudia Adrien

Claudia Adrien is a reporter for Channel Futures where she covers breaking news. Prior to Informa, she wrote about biosecurity and infectious disease for a national publication. She holds a degree in journalism from the University of Florida and resides in Tampa.

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