Educate clients about the threats to their critical business data--before it's too late.

February 22, 2018

2 Min Read
Computer at coffee shop

With cyber attacks on the rise, it’s more important than ever to make sure your customers are properly protected. To make this task a little easier on MSPs, we’ve put together a cybersecurity toolkit guide to aid in educating customers about protecting their critical business data from this growing threat before it’s too late.

To get your clients familiar with all things cybersecurity, we’re highlighting some of the most common scams to look out for:

  • Phishing: Phishing is one of the most common tactics leveraged by today’s ransomware hackers, typically delivered in the form of an email, chat, web ad or website designed to impersonate a real system and organization. Often crafted to deliver a sense of urgency and importance, the message within these emails usually appears to be from the government or a major corporation, and can include logos and branding.

  • Baiting: Similar to phishing, baiting involves offering something enticing to an end user in exchange for private data. The “bait” comes in many forms, both digital, such as a music or movie download, and physical, such as a branded flash drive labeled “Executive Salary Summary Q3 2017” that is left out on a desk for an end user to find. Once the bait is taken, malicious software is delivered directly into the victim’s computer.

  • Quid Pro Quo: Similar to baiting, quid pro quo involves a request for the exchange of private data for a service. For example, an employee might receive a phone call from the hacker posed as a technology expert offering free IT assistance in exchange for login credentials.

  • Pretexting: Pretexting is when hackers create a false sense of trust between themselves and the end user by impersonating a co-worker or a figure of authority within the company to gain access to private data. For example, a hacker may send an email or a chat message posing as the head of IT Support who needs private data in order to comply with a corporate audit (that isn’t real).

  • Tailgating: Tailgating is when an unauthorized person physically follows an employee into a restricted corporate area or system. The most common example of this is when a hacker calls out to an employee to hold a door open for them, claiming they’ve forgotten their RFID card. Another example of tailgating is when a hacker poses as a coworker and asks an employee to “borrow” a private laptop for a few minutes, during which the criminal is able to quickly steal data or install malicious software.

If you’re looking for more tips on cybersecurity, check out Datto’s Essential Cybersecurity Toolkit for SMBs. This eBook features quick and easy tips for setting up a cybersecurity training program, tips to avoid some common scams, a cybersecurity checklist, essential solutions for protecting business data, and more!

Ryan Weeks is Information Security Officer, Datto, Inc.

This guest blog is part of a Channel Futures sponsorship.

 

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