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July 31, 2008
Output Services Group, Inc., d/b/a OSG Billing Services, a provider of invoice presentment and billing services industry, today announced that it has acquired Krawen, Inc., d/b/a Imagecom, a privately held provider of invoices, statements, direct mail and other time-sensitive business documents.
The addition of the state-of-the-art production facility at Waldwick, NJ-based Krawen, combined with its expertise, further strengthens Output Services Group’s position as an industry leader. Additionally, this acquisition helps Output Services Group further diversify its client base by adding customers in several financial services sectors.
“Today, we significantly increased the depth of our business while furthering our reach into new vertical markets. This acquisition fits well with our strategic plans for continued growth,” said Kent Herring, chief financial officer of Output Services Group. “We look forward to working with the management and employees of Krawen and to providing our new clients with an unparalleled level of service.”
David Smith, founder and president of Krawen, said Krawen’s decision to merge with Output Services Group reflects its determination to act in the best interests of its customers, employees and partners. “I strongly believe that this opportunity will benefit the clients and employees of Krawen. We are very excited to be joining forces with such a noted leader in the industry,” Smith concluded,” he said.
Output Services Group also advises customers on direct billing strategies to improve the overall quality of the invoice and increase customer satisfaction. Its services include invoice consultation and design, error-free print and mail, targeted marketing programs, an automated document factory, online invoice management and electronic billing.
Starting life as XPRO, Inc. in 1984, Krawen was incorporated in 1997 by a group of investors who acquired XPRO and set out to provide practical solutions to the problems associated with producing financial statements, billing statements, large volume computer reports and pick and pack/fulfillment services.
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