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June 1, 2000
IDT Opens Debit Center in Dublin
(www.idt.net) has opened its debit operations center in Dublin to oversee the design, manufacture and printing of IDT Europe’s prepaid calling and debit cards for its growing European clientele base.
The Dublin staff also will handle all back-room operations, including invoicing/billing, shipping, activation, quality control and technical assistance for IDT’s European distributors.
IDT is a multinational carrier and Internet service provider based in Newark, N.J. IDT Europe, with headquarters in Brussels, Belgium, provides its customers with integrated international and domestic long distance, prepaid calling cards, Internet access and DSL service.
“The Dublin center is just the latest move by IDT to take on the European market,” said Howard Jonas, IDT’s chairman and CEO. “In less than two years, we have established a solid and growing presence in the region. The Dublin facility will play a key role in supporting the operations of IDT Europe’s headquarters in Brussels and its sales center in London, as they branch out aggressively in the European marketplace.”
The Dublin office can handle customer and distributor inquiries in 13 languages, including Dutch, English, Finnish, French, Hindi, Mandarin Chinese, Norwegian, Portuguese and Spanish.
The Dublin staff manages the production and distribution of more than 40 IDT calling card products, and it is supported by its online connection to IDT Europe’s headquarters.
IDT’s rechargeable prepaid calling card products are available in 10 European currencies, as well as the euro–the new currency of the European Union.
“I’m extremely proud that the Dublin Debit Center is the most efficient operations center of its kind in the industry,” says Yoav Krill, IDT’s senior vice president of global telecom and managing director for Europe. “Our creative team can take a new calling card product from design to production and have it in the hands of the consumer in just 10 days. That’s an incredible turnaround time in this industry.”
In addition, the Dublin center provides IDT’s Ireland customers with the company’s traditional suite of telecommunications products and services, including its calling card products, carrier services and long distance.
The Irish Republic granted IDT a license last year to operate in the country as a telecom company.
“The Dublin center is a significant addition to IDT’s rapidly growing operations in the European marketplace,” says Jim Courter, IDT’s president. “It underscores IDT’s commitment to making major inroads in this dynamic and growing region.”
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