Interact About Bias Management
Cultural humility is a way for companies and leaders to instill a more inclusive environment. This means remaining curious and humble about the different cultures in which they work and understanding that no one person has all of the answers. It is a life-long journey to embrace it.
Organizations can help employees manage bias by leveraging technology and training. Writing in the Harvard Business Review, Joelle Emerson points out that people can become defensive when being asked to examine their own behaviors, so it’s important to use the right tools in hiring and retaining employees. Two of the most important tools are empathy and open-mindedness.
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