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The Gately Report: N-able Says More Automation Can Help Safeguard Partners, Customers

N-able's CSO is ensuring the company doesn't become the next SolarWinds or Kaseya.

Edward Gately

October 7, 2022

13 Slides

Cybersecurity was a big topic at this week’s N-able Empower 2022. MSP partners who incorporate more automation can help keep them and their customers safer.

The-Gately-Report-logo-300x200.jpgThat’s according to Dave McKinnon. N-able‘s CSO. N-able spun off from SolarWinds in July 2021. It previously was SolarWinds’ MSP business.

McKinnon said the biggest message for MSPs during N-able Empower was building automation and consistency into their security practices.

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N-able’s Dave McKinnon

“Historically, we’ve done a lot with IT and that’s why RMMs exist and why they’re successful, and continuing that journey forward into your security practices, largely because they’re very time consuming,” he said. “If you’re not consistent in how you do those deployments or how you’re doing this configuration, you may introduce risk into your environment inadvertently. So that’s really been my message. I think that’s been a lot of the message around how to effectively scale that business out for the MSPs.”

Automation to the Rescue for N-able Partners

The intent of N-able Cloud User Hub is to make it easier for MSPs partners to automate the management and security of all Microsoft tenants, users and licenses, McKinnon said.

“[Increasing automation adoption] is the intent of the new products that we’re releasing as an organization,” he said. “That’s to help them in that journey so it’s not as manual. Also, it reduces the complexity. When you buy different cloud solutions, it’s the easy button. But what you actually get is a very difficult puzzle with lots of different pieces. And it’s hard to figure out how it all goes together. That’s where we’re on in our journey from an N-able perspective, to help those customers be successful as they go through that journey with their customers.”

See our slideshow above for more from McKinnon at N-able Empower 2022 and the rest of this week’s cybersecurity news.

Want to contact the author directly about this story? Have ideas for a follow-up article? Email Edward Gately or connect with him on LinkedIn.

About the Author(s)

Edward Gately

Senior News Editor, Channel Futures

As news editor, Edward Gately covers cybersecurity, new channel programs and program changes, M&A and other IT channel trends. Prior to Informa, he spent 26 years as a newspaper journalist in Texas, Louisiana and Arizona.

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