Infocyte Unleashes New IR Platform, Partner Program

The No. 1 request from customers and partners is the need for IR capabilities.

Edward Gately, Senior News Editor

October 30, 2019

2 Min Read
Incident Response

Infocyte, the cybersecurity incident response (IR) platform, is targeting MSSPs and IR partners with its new Response Ready program.

Additionally, Infocyte has unveiled a new IR platform, Extensions, an open contribution system that allows customers and partners to develop, deploy and share custom collection and action capabilities built on top of Infocyte’s platform. Extensions addresses key challenges faced by cybersecurity professionals and security teams globally during response operations; specifically, containment, eradication and recovery from security incidents.

John Norden, Infocyte‘s vice president of engineering, tells us the No. 1 request from customers and partners is the need for IR capabilities.


Infocyte’s John Norden

“Response Ready was created because we find so many organizations unprotected/unprepared,” he said. “It gives customers full detection and response capabilities at a lower upfront commitment.”

Also, there’s a general need for more/better collaboration among the cybersecurity community, especially “those in the trenches,” Norden said.

MSSPs can create, sign and share custom extensions on our platform,” he said. “Cybersecurity providers can optimize their existing security ecosystem, extending their endpoint security with new detection and response capabilities. Infocyte’s IR partners also receive first priority for inbound IR requests from customers and prospects requesting help responding to a security incident.”

No other detection and response platform allows users to deploy custom extensions as flexibly as Infocyte, Norden said.

“Customers and partners can essentially customize Infocyte to fit their specific use case, service level agreement (SLA) and security ecosystem,” he said. “Partners gain an advantage in two ways: faster deployment, streamlined product support, and optimizing their IR service offerings; and demand generation through IR requests, routed directly to our Response Ready partners (requiring certification and training).”

“As detection capabilities improve, automated incident response is becoming the differentiator,” said Micheal Crean, CEO of Solutions Granted, an MSSP. “Leveraging Infocyte’s ability to provide immediate, automated response actions improves our efficiency and speed, and lowers risk for our customers. We are deploying Infocyte’s platform broadly across our customer base.”

Extensions’ contribution model mirrors a standard open-source methodology, leveraging GitHub as a tool for handling source code control, pull requests, issues and features.

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About the Author(s)

Edward Gately

Senior News Editor, Channel Futures

As news editor, Edward Gately covers cybersecurity, new channel programs and program changes, M&A and other IT channel trends. Prior to Informa, he spent 26 years as a newspaper journalist in Texas, Louisiana and Arizona.

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