Datto Targets SMBs with New EDR Offer

Datto EDR has been specially built to help MSPs who want to improve their security posture with their SMB customers.

Allison Francis

November 15, 2022

3 Min Read
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Datto has introduced Datto EDR. Developed to provide highly effective endpoint detection and response capabilities, Datto EDR is tailored for today’s MSPs and SMBs.


Datto’s Chris McKie

“Unfortunately, SMBs tend to be easy targets for cyberattacks,” Chris McKie, VP of product marketing for security and networking solutions, told Channel Futures. “Threat actors know that most of their security spend falls under the ‘protection’ segment of the NIST cybersecurity framework. They then utilize other means to bypass AV and other protective technologies by using a combination of normal activities. These include PowerShell, and tools like Mimikatz. Rarely caught in time, these multi-staged attacks can be devastating. Only EDR can detect these types of suspicious behaviors. [This] is why MSPs must include EDR as part of their overall security posture and service offerings. Otherwise, their SMB-sized clients remain vulnerable to ransomware and other sophisticated attacks.”

The Cyber Threat Landscape

Indeed, having the right cybersecurity tools in place is more vital than it ever has been. According to the 2021 Annual Threat Monitor from NCC Group, year-over-year ransomware attacks increased by almost 93%. Additionally, the average cost of an attack on a small business was $8,000 per hour, from attack to remediation. On top of this, one of the biggest issues facing the industry is a shortage of skilled and trained security analysts. Datto EDR uses MITRE ATT&CK framework to help with this. The framework provides the necessary aid and clarity to teams. This lessens the need for the security expertise needed to effectively respond.

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“Standard security tools aren’t enough anymore,” said McKie. “Threat actors have found ways to circumvent traditional security measures, making EDR tools more important than ever for catching suspicious activity and keeping businesses safe from increasingly sophisticated cyberattacks.”

Nearly all EDR products are designed and built for enterprise. Understandably, this does not trickle down easily to the SMB, as they’re often costly and highly complex. This requires a team of highly trained security experts to effectively manage it, which often leaves many organizations high and dry in terms of EDR tools. 

How Datto EDR Works

Datto EDR helps MSPs expand and bolster their security offerings to their SMB customers. The tool also provides additional layers of endpoint security. It does this by detecting suspicious behaviors that threat actors utilize to bypass when using traditional antivirus. Each alert in the dashboard comes with a response function. This helps providers through the remediation process.

Part of Kaseya’s IT Complete Platform, Datto EDR expands the security suite. This allows for maximum coverage across multiple vectors. Datto EDR integrates with Datto RMM and Kaseya One to address the challenges of do-it-all, multifunctional IT professionals.

Want to contact the author directly about this story? Have ideas for a follow-up article? Email Allison Francis or connect with her on LinkedIn.

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About the Author(s)

Allison Francis

Allison Francis is a writer, public relations and marketing communications professional with experience working with clients in industries such as business technology, telecommunications, health care, education, the trade show and meetings industry, travel/tourism, hospitality, consumer packaged goods and food/beverage. She specializes in working with B2B technology companies involved in hyperconverged infrastructure, managed IT services, business process outsourcing, cloud management and customer experience technologies. Allison holds a bachelor’s degree in public relations and marketing from Drake University. An Iowa native, she resides in Denver, Colorado.

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