Channel Partners

January 14, 2008

2 Min Read
Clean Machine Provides VARs PC Concierge Service

Clean Machine Inc., a global provider of remotely-administered PC security and performance management services, has unveiled its PC Concierge service, created to help small-business VARs protect and optimize their clients’ PCs. The company said it is the only remote PC care platform built from the ground up for resellers that is also flexible enough to meet specific provider needs.

In the year ahead, small businesses will face more prevalent and more sophisticated threats to their computing systems in the form of spyware, viruses, increased complexity, and the need for more ongoing management, said Clean Machine CEO and founder Larry Gordon. Increased PC repair and basic maintenance can be a real time and profit drain on the small VAR. Our PC Concierge preventative maintenance service provides small business VARs with a seamless, white-labeled solution that enables them to offer comprehensive and continuous protection and optimization to clients with less than 10 PCs. With Clean Machine, these VARs can now focus on the more profitable high-end business solutions.

The company said among the benefits in becoming an authorized Clean Machine VAR/Reseller are low VAR pricing with no mark-up restriction; provides VARs with a recurring revenue stream through a subscription model; allows VARs to anticipate individual customer needs; and VARs still own the customer relationship

Clean Machine charges the VAR a monthly fee based on the number of computers, and provides a trained technician to remotely scan, diagnose, update and repair the client companys PCs and laptops on a monthly basis. VARs decide how much to mark up the PC Concierge fee they charge their clients. There is no need for the VAR to make a site visit or to install additional hardware or software.

The PC Concierge Service is turn-key using Clean Machines proprietary software, processes and patent-pending security. Services available via a PC Concierge subscription include system auditing, OS repair or installation, critical system update installation, wireless security setup, and firewall and e-mail configuration.

Clean Machine VAR partners and customers will also receive a detailed monthly diagnostic and repair report for each client, which can in turn be loaded onto their corporate letterhead.

Clean Machine Inc.

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