The VAR Guy has been covering ManageEngine and its parent, AdventNet, since mid-2007. Let's start with some big-picture information about the company, then we can dive down into some of the key benefits ManageEngine offers to VARs, integrators, solutions providers and managed service providers.
March 1, 2008
The VAR Guy has been covering ManageEngine and its parent, AdventNet, since mid-2007. Let’s start with some big-picture information about the company, then we can dive down into some of the key benefits ManageEngine offers to VARs, integrators, solutions providers and managed service providers.
The Big Picture
ManageEngine is the Enterprise IT Management Software division of AdventNet, Inc. With more than 700,000 users worldwide, including 3 out of every 5 Fortune 500 companies, it is the fastest growing alternative to traditional network management frameworks. Sounds impressive, right?
There’s actually an even bigger story here. Founded in 1996, AdventNet is a software company with a broad portfolio of elegantly designed & cost-effective products and web services, which are a viable and affordable alternate to expensive software.
Its offerings in different vertical domains include: Enterprise IT management (ManageEngine.com); collaboration, CRM & office productivity apps (Zoho.com); and test automation tools (QEngine.com). AdventNet has an extensive and rapidly growing global customer base, and is headquartered in Pleasanton, California with offices in New Jersey, New Hampshire, India, UK, China and Japan. For more information, check out www.adventnet.com.
What’s In It for You
ManageEngine’s OpManager MSP is a platform that managed service providers (MSPs) can leverage for their end customers. It comes as an installable software package and follows a probe-central model. The probes are remote polling engines that are located in a customer location (behind a firewall), collect performance and availability data, and sends it back to central over a secure https connection in a compressed bandwidth-friendly manner.
Now here’s why you should really care: OpManager helps an MSP to beat the traditional break-fix / on-call-service model and transform into a profitable pure-play managed services organization. With just one central server on a NOC and small team of 10-25 people it is possible to serve 50-100 customers. The remote probes do the trick. They do 24×7 monitoring and alert the technicians on time reducing downtimes and probable failures. The integrated helpdesk ensures that the communication with the managed customers are seamless and effective.
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