ATSG (Optanix) Named to 2022 Gartner Magic Quadrant for Managed Network Services

It doesn't happen often, but it happened for ATSG!

Allison Francis

December 7, 2022

3 Min Read
Managed network

It’s not every day an MSP gets named to the Gartner Magic Quadrant, but today was that day for ATSG (Optanix). 

Optanix has been named a leader in the 2022 Magic Quadrant for managed network services (MNS). This is the first time that the company has been named a leader, after two years at ‘challenger’ status.

Being Named to the Gartner Magic Quadrant

According to the news announcing the placement, making it in the Magic Quadrant for MNS is based on Gartner analysts’ evaluation of ATSG Optanix’s ability to execute and its completeness of vision among the vendors in the MNS market.

Shaping the Market

“A provider in the leaders quadrant demonstrates the ability to fulfill a broad variety of customer requirements through the breadth of its MNS offerings,” says Gartner. “Leaders have the ability to shape the market and provide complete and differentiating services. [That, and] global service and support. Leaders maintain strong relationships with their channels and customers and have no obvious gaps in their portfolios.”

“One of the evaluation criteria is market responsiveness/record,” Gartner continues. “[This] talks about the ability to respond, change direction, be flexible and achieve competitive success as opportunities develop, competitors act, customer needs evolve and market dynamics change. This criterion also considers the vendor’s history of responsiveness.”

Dedication to Customers


ATSG’s Anthony D’Ambrosi

“It is an honor for our organization to be recognized as a leader in the Gartner Magic Quadrant,” said Anthony J. D’Ambrosi, CEO of ATSG. “We are dedicated to our customers and partners ongoing success, and we believe our managed network services business represents a cornerstone of ATSG’s leading, innovative services. [This is] an integral part of our overall intelligent IT solutions as a service offerings.”


ATSG’s Edmond Baydian

“It is rewarding to obtain this acknowledgement of our company,” said Edmond Baydian, CTO of ATSG. “We owe this recognition to our unwavering focus on managed network services, the continual service improvements we make to our AIOps monitoring and delivery management platforms, as well as our highly-accredited team.”

By the end of 2024, 35% of enterprise buyers will demand MNS services to include near-real-time case management. This is according to Garner’s predictions. Not only that, but also consistently maintained data repository (CMDB) synchronization with enterprise IT service management (ITSM) tools.

The 2022 Gartner Magic Quadrant for managed network services is on the Optanix website here.

Want to contact the author directly about this story? Have ideas for a follow-up article? Email Allison Francis or connect with her on LinkedIn.

About the Author(s)

Allison Francis

Allison Francis is a writer, public relations and marketing communications professional with experience working with clients in industries such as business technology, telecommunications, health care, education, the trade show and meetings industry, travel/tourism, hospitality, consumer packaged goods and food/beverage. She specializes in working with B2B technology companies involved in hyperconverged infrastructure, managed IT services, business process outsourcing, cloud management and customer experience technologies. Allison holds a bachelor’s degree in public relations and marketing from Drake University. An Iowa native, she resides in Denver, Colorado.

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