The new CIO brings valuable insight for future business growth.

Edward Gately, Senior News Editor

June 9, 2021

2 Min Read

ScanSource has appointed Rachel Hayden as senior executive vice president and CIO.

As ScanSource CIO, Hayden will lead the planning, implementation and execution of the company’s global IT strategy. She has more than 25 years of IT experience with an emphasis on business transformation and strategy.

Hayden joins ScanSource from candy company Just Born. There, she served as the company’s CIO with direct responsibility for corporate and IT strategic planning, operations and security.

Her previous channel experience was with Fujitsu America. There, she was associate director of project management.

Here’s our list of channel people on the move in May.

Hayden’s experience spans a variety of IT roles and industries, including consumer goods, manufacturing, finance and professional services.


ScanSource’s Rachel Hayden

“I’m thrilled to have the opportunity to join ScanSource and lead an amazing team of IT experts who have helped to build ScanSource to the company it is today,” she said. “I’m honored ScanSource’s executive leadership team trusts me with this responsibility. And I’m looking forward to getting started.”

New CIO Instrumental to Growth

Mike Baur is ScanSource’s CEO.

“Building a strong IT leadership practice has never been more important than it is today,” he said. “It’s critical to have a strong leader in place to take ScanSource’s IT department into the future. And Rachel brings the depth of experience we need. She will be instrumental in leading our very talented team of IT and software development professionals, while also bringing valuable insight for future business growth and new technology opportunities. Rachel’s experience with SAP, CRM, global systems implementation, business transformation, and recurring revenue makes her a great fit to help advance ScanSource’s strategic plan.”

Last month, ScanSource announced new solutions, educational resources and enablement tools for partners to serve the health care industry. These enhancements fall under ScanSource’s new program, Discover Opportunity. The program launched at the beginning of the year. It helps ScanSource partners serve their customers in a number of different vertical markets. Examples include retail and grocery, health care, education and warehousing.

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About the Author(s)

Edward Gately

Senior News Editor, Channel Futures

As news editor, Edward Gately covers cybersecurity, new channel programs and program changes, M&A and other IT channel trends. Prior to Informa, he spent 26 years as a newspaper journalist in Texas, Louisiana and Arizona.

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