ConnectWise, the channel stalwart that delivers IT management software to MSPs, has a new chief technology officer (CTO).

It’s Raghu Ram Bongula, who most recently was senior vice president of engineering at Global Payments. There, he led a team that built new payment technology products and platforms. Overall, he has 20 years of experience focusing on cloud transformation and modernizing legacy platforms.

Bongula’s background includes leading cloud migration teams, and building mobile and web solutions. He also has delivered APIs and “real-time, event-driven solutions” for the financial services industry.

ConnectWise’s Raghu Ram Bongula

“There is a massive opportunity to bring even more modernized and optimized products and solutions through our technology, driving growth and value throughout our partner ecosystem,” said Bongula. “I especially look forward to meeting partners as they share their ideas, feedback and visions for how we can further help them succeed.”

Bongula’s focus at ConnectWise will be on building and modernizing products that are secure, flexible and scalable. If successful, partners will be able to  manage operations and deliver good solutions to end users.

Jason Magee is ConnectWise’s CEO.

“Bringing on a transformative CTO will ensure that we continue to meet our partners’ technology needs as they look to achieve their most ambitious vision of success,” said Magee. “Raghu’s experience and leadership will help drive ConnectWise’s ongoing efforts to optimize, unify and scale our technology stack to enhance our products and partner experience while also executing on opportunities to expand our portfolio.”

Steve Cochran has been interim CTO at ConnectWise. He will stay with the company as an adviser.