https://www.channelfutures.com/wp-content/themes/channelfutures_child/assets/images/logo/footer-new-logo.png
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Technology Services Brokerages
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
    • Diversity, Equity & Inclusion
  • MSP 501
    • Back
    • MSP 501 Information Center
    • 2021 MSP 501 Rankings
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
  • Channel Futures TV
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
  • Resources
    • Back
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Advertise
    • 2022 Editorial Calendar
  • Awards
    • Back
    • 2021 MSP 501
    • Circle of Excellence
    • DE&I 101
    • Top Gun 51
    • Channel Partners 101 (CP 101)
  • Events
    • Back
    • CP Conference & Expo
    • MSP Summit
    • Channel Partners Europe
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • About Us
  • DE&I
Channel Futures
  • NEWSLETTER
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Technology Services Brokerages
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
    • Diversity, Equity & Inclusion
  • MSP 501
    • Back
    • MSP 501 Information Center
    • 2021 MSP 501 Rankings
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
  • Channel Futures TV
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
  • Resources
    • Back
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Advertise
    • 2022 Editorial Calendar
  • Awards
    • Back
    • 2021 MSP 501
    • Circle of Excellence
    • DE&I 101
    • Top Gun 51
    • Channel Partners 101 (CP 101)
  • Events
    • Back
    • CP Conference & Expo
    • MSP Summit
    • Channel Partners Europe
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • About Us
  • DE&I
    • Newsletter
  • REGISTER
  • MSPs
  • VARs / SIs
  • Agents
  • Cloud Service Providers
  • Channel Partners Events
 Channel Futures

Mobility & Wireless


Apple Exec: Distribution Issues Caused Botched iOS 8.0.1

  • Written by DH Kass 1
  • October 31, 2014

Remember Apple’s (AAPL) iOS 8.0.1 ill-timed debacle a month ago, when the vendor couldn’t get right an update to the new version of its mobile operating system, leaving some 40,000 of its iPhone 6 and 6 Plus users saddled with a disabled smartphone?

Remember Apple’s (AAPL) iOS 8.0.1 ill-timed debacle a month ago, when the vendor couldn’t get right an update to the new version of its mobile operating system, leaving some 40,000 of its iPhone 6 and 6 Plus users saddled with a disabled smartphone?

If you recall, it took yet another fix with iOS 8.0.2 to get rid of the nasties in iOS 8.0.1, which Apple subsequently released one day later along with an apology for “inconveniencing the iPhone 6 and iPhone 6 Plus users who were impacted by the bug in iOS 8.0.1.”

Well, to hear Apple Product Marketing Vice President Greg Joswiak tell it, the buggy iOS 8.0.1 release didn’t result from faulty code but rather distribution problems.

“It had to do with the way the software was being sent over servers,” Joswiak said, in an interview at the Re/code Code/Mobile conference, as AppleInsider reported. “It was the way software was being distributed,” he said. “Whenever you’re pushing software and doing some very advanced things, you’re going to have some mistakes. What we try to do is very quickly fix them.”

Joswiak dismissed claims that Apple’s quality control caused the OS snafu, saying the company responded within one hour of finding the bug. The question of who might be to blame for the iOS 8 blowup surfaced in a follow-up report last month that identified the mid-level manager presiding over quality control for the mobile OS as the same person who oversaw Apple’s much-publicized botched maps program two years ago.

In his remarks, Joswiak appeared to dismiss that notion altogether.

Apple iPhone 6 and 6 Plus owners claimed the iOS 8.0.1 update disabled cellular connectivity and the Touch ID home button, functionally addling their smartphones. Version 8.0.2 was made available for download the next day, and, according to an Apple support web page, contained “improvements and bug fixes,” including those of version 8.0.1.

Joswiak also told the conference audience that Apple won’t make a low-cost iPhone to rival some Google (GOOG) Android entries.

“Our goal is to make the best products with the best experience,” he said. “And we’re trying to make sure that we are delivering on that, and by and large we do. Our customer satisfaction rate is higher than anybody’s. We have no shortage of either developers or customers … maybe it is naïve, but we [believe] that if we make a better product and a better experience, that there will always be a healthy market for that. And a healthy market doesn’t mean we have to be market-share leader.”

Tags: Agents Cloud Service Providers MSPs VARs/SIs Mobility & Wireless Sales & Marketing

Most Recent


  • Eight, 8
    8 Takeaways You Need to Know from AWS’ Public Sector Summit
    Get the scoop from Jeffrey Kratz, who now leads the vendor’s public sector partner program.
  • Managed Security Services
    Verizon Data Breach Investigation Report: Employee Cybersecurity Training Still Lagging as Stolen Credentials Rise
    The DBIR team examined more than 914,000 incidents and nearly 235,000 data breaches.
  • Are You Ready
    Microsoft Readies Era of NPU Devices with Hybrid Loop, Project Volterra
    Devices with neural processors will enable processing to shift from device to cloud.
  • Q&A
    Ingram Micro Talks AWS Partnership Success, CloudBlue, MSPs, Cybersecurity, More
    “AWS and Ingram are doing all the right things to develop partners’ competency," said Ingram Micro's executive director, cloud services.

Leave a comment Cancel reply

-or-

Log in with your Channel Futures account

Alternatively, post a comment by completing the form below:

Your email address will not be published. Required fields are marked *

Related Content

  • Mobile malware
    Google Play, Apple App Store Are 'Large Malware Distribution Platforms'
  • Europe skyline
    The Master Agent Model Is Taking Off in Europe
  • Brand positioning
    D&H Distributing Positions Itself as Rival to Tech Data-Synnex
  • Kohler Power Unleashes New Global Power Partner Program

Upcoming Events

View all

Channel Partners Europe

June 14, 2022 - June 15, 2022

MSP Summit

September 13, 2022 - September 16, 2022

Galleries

View all

8 Takeaways You Need to Know from AWS’ Public Sector Summit

May 24, 2022

Verizon Data Breach Investigation Report: Employee Cybersecurity Training Still Lagging as Stolen Credentials Rise

May 24, 2022

Top 5 Cloud, Data Announcements from Informatica World

May 24, 2022

Industry Perspectives

View all

Leverage Your MSP’s People Power

May 24, 2022

How SD-WAN Helps Secure the Expanding Network Perimeter

May 19, 2022

A Sneak Peek at the 2022 BrightCloud Threat Report

May 17, 2022

Webinars

View all

Simplifying SaaS Security for MSPs

April 27, 2022

How to Supercharge The Network to Support Your IT Superhero Moves

May 3, 2022

The 2022 MSP Challenge: Scale Service Delivery Despite the Talent Gap

April 21, 2022

White Papers

View all

The New Bottom Line: How MSPs Can Meet the Healthcare Crisis While Evolving Their Businesses

April 19, 2022

How to build a Security Operations Center (on a budget)

April 4, 2022

The AT&T Cybersecurity Incident Response Toolkit

April 4, 2022

Channel Futures TV

View all

AT&T, Microsoft, Cisco, ThreatLocker on Unlocking Partner Potential

Agents Share ‘Secrets,’ Industry Opportunity

May 11, 2022

Vonage Addresses Potential Partner Opportunity via Acquisition by Ericsson

May 5, 2022

Lumen Technologies ‘Built for Growth and Scale’

May 4, 2022

Twitter

ChannelFutures

.@Avaya doles our Partner of the Year honors to @ATTBusiness @VerrizonBusiness @Converge_One @Jenne_inc @TELUS… twitter.com/i/web/status/1…

May 24, 2022
ChannelFutures

.@IngramMicroInc's John Dusett talks @ThisIsCloudBlue, MSPs, cybersecurity, AWS and more. dlvr.it/SR0Cw1 https://t.co/OpcZRj9fdb

May 24, 2022
ChannelFutures

.@VZDBIR dove deep into the latest #databreach trends. @TheMediaTrust @saryunayyar @Gurucul @olsontmt… twitter.com/i/web/status/1…

May 24, 2022
ChannelFutures

Using people power to drive #profitability and capitalize on emerging #tech @Sherweb #MSPs dlvr.it/SQzrrl https://t.co/XwLfY492B0

May 24, 2022
ChannelFutures

.@Unit4Global @embridgeconsult talk the shift away from service delivery to sales #ERP. dlvr.it/SQzmPV https://t.co/dKLAPIKfzS

May 24, 2022
ChannelFutures

This Thursday, join us online for this incredible discussion, hosted by @chachelly of @figfirm, and featuring the i… twitter.com/i/web/status/1…

May 24, 2022
ChannelFutures

Check out the news coming from @Informatica today regarding cloud, data, #AI. #InformaticaWorld… twitter.com/i/web/status/1…

May 24, 2022
ChannelFutures

What are traits of a valuable vendor/partner relationship? We asked our roundtable partner participants to weigh in… twitter.com/i/web/status/1…

May 23, 2022

MSSP Insider

Business advice for MSSPs and news from the broader security channel.

Newsletters and Updates

Sign up for The Channel Report, Channel Futures Update, MSP 501 Newsletter and more.

Live Channel Events

Get the latest information on the next industry-leading Channel Partners event.

Galleries

Educational slide shows and images from live events.

Media Kit And Advertising

Want to reach our audience? Access our media kit.

DISCOVER MORE FROM INFORMA TECH

  • Channel Partners Events
  • Telecoms.com
  • MSP 501
  • Black Hat
  • IoT World Today
  • Omdia

WORKING WITH US

  • Contact
  • About Us
  • Advertise
  • Newsletter

FOLLOW Channel Futures ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookie Policy
  • Terms
Copyright © 2022 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.
This website uses cookies, including third party ones, to allow for analysis of how people use our website in order to improve your experience and our services. By continuing to use our website, you agree to the use of such cookies. Click here for more information on our Cookie Policy and Privacy Policy.
X