https://www.channelfutures.com/wp-content/themes/channelfutures_child/assets/images/logo/footer-new-logo.png
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Technology Solutions Brokerages
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
  • MSP 501
    • Back
    • Complete 2023 MSP 501 Rankings
    • 2023 MSP 501 50-1
    • 2023 MSP 501 100-51
    • 2023 MSP 501 150-101
    • 2023 MSP 501 200-151
    • 2023 MSP 501 250-201
    • 2023 MSP 501 300-251
    • 2023 MSP 501 350-301
    • 2023 MSP 501 400-351
    • 2023 MSP 501 450-401
    • 2023 MSP 501 501-451
    • NextGen 101 Rankings
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
  • Channel Futures TV
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
  • Resources
    • Back
    • Channel Futures 20: Top Tech Providers
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Advertise
    • 2023 Editorial Calendar
  • Awards
    • Back
    • 2023 MSP 501
    • 2023 NextGen 101
    • Channel Influencers
    • Circle of Excellence
    • DE&I 101
    • Technology Advisor 101 (TA 101)
    • Channel Leaders Lists
  • Events
    • Back
    • 2024 CP Expo Call for Speakers
    • Channel Futures Leadership Summit
    • MSP Summit
    • CP Conference & Expo
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • About Us
  • DE&I
Channel Futures
  • NEWSLETTER
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Technology Solutions Brokerages
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
  • MSP 501
    • Back
    • Complete 2023 MSP 501 Rankings
    • 2023 MSP 501 50-1
    • 2023 MSP 501 100-51
    • 2023 MSP 501 150-101
    • 2023 MSP 501 200-151
    • 2023 MSP 501 250-201
    • 2023 MSP 501 300-251
    • 2023 MSP 501 350-301
    • 2023 MSP 501 400-351
    • 2023 MSP 501 450-401
    • 2023 MSP 501 501-451
    • NextGen 101 Rankings
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
  • Channel Futures TV
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
  • Resources
    • Back
    • Channel Futures 20: Top Tech Providers
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Advertise
    • 2023 Editorial Calendar
  • Awards
    • Back
    • 2023 MSP 501
    • 2023 NextGen 101
    • Channel Influencers
    • Circle of Excellence
    • DE&I 101
    • Technology Advisor 101 (TA 101)
    • Channel Leaders Lists
  • Events
    • Back
    • 2024 CP Expo Call for Speakers
    • Channel Futures Leadership Summit
    • MSP Summit
    • CP Conference & Expo
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • About Us
  • DE&I
    • Newsletter
  • REGISTER
  • MSPs
  • VARs / SIs
  • Agents
  • Cloud Service Providers
  • Channel Partners Events
 Channel Futures

Mobility & Wireless


Shutterstock

DaaS

4 Things MSPs Need to Know About DaaS

  • Written by Tillmann Schwabe
  • June 8, 2022
MSPs can add a niche as mobile device managers to fill clients' growing need for day-to-day device management.
Everphone's Tillmann Schwabe

Tillmann Schwabe

Today, a managed service provider might oversee anything from network monitoring to inventory management. But to stand out from a growing number of competitors, MSPs may need to take on a new role: mobile device manager. The quickest way to do that is by partnering with a device-as-a-service (DaaS) provider.

DaaS providers manage devices through every stage of their life cycle – from sourcing, procurement, provisioning, logistics and deployment to ongoing maintenance, replacement and recycling.

DaaS Benefits for MSPs

Here’s what else you need to know about DaaS and how pairing with a DaaS provider can benefit your clients.

1. Offering DaaS creates a new revenue stream for your MSP. Traditionally, a telecommunications MSP executes an array of functions, from offering help desk support and auditing a client’s network to helping evaluate new software or technology vendors.

By pairing with a DaaS provider, an MSP can add a revenue stream that aligns with their existing business model. Most telecom MSPs already deal with a company’s technology (cellphones, landlines, etc.) and field questions on optimizing telecommunication performance.

Companies primarily seek out MSPs for their technical expertise. When these same MSPs offer DaaS, clients can meet their mobile device needs without searching for a new vendor. This saves time and helps deepen the existing relationship between an MSP and its customer.

2. DaaS improves your clients’ cybersecurity. Businesses dealt with a 50% increase in attempted cyberattacks in 2021. The average cost of a data breach also increased, from $3.86 million in 2020 to $4.24 million in 2021.

But this isn’t necessarily surprising given our increasingly digital workspaces. The typical work-from-home setup is usually far less secure than an office equipped with firewalls and gated networks. That’s why companies need to make cybersecurity a greater priority.

Remote work isn’t going away, and neither is our reliance on technology.

Fortunately, mobile device management (MDM) is a core feature of many DaaS solutions. This MDM element means that an MSP can become a one-stop shop for a company’s technology needs, from device supply to cybersecurity.

Bundling these services together also means companies don’t have to task their own IT teams with managing device security. Consistently running updates, installing security software, and monitoring suspicious activity is a full-time job. When MSPs offer DaaS, it frees client workloads and leaves device security to DaaS providers.

3. DaaS limits e-waste. Traditionally, businesses might purchase devices for their company and discard them once they’re too old. This model contributes to a serious problem: e-waste (discarded electronic devices), which accounts for 70% of global toxic waste.

Beyond sustainability concerns, it’s also expensive to purchase new devices every five years or so – more often if a company’s work hinges on powerful devices with speedy processors.

For businesses looking to improve their ESG performance, MSPs that offer DaaS could be one solution. With a DaaS partner, an MSP can consistently offer clients new devices. This limits issues with older technology buffering or overheating, which can prevent employees from maximizing their productivity throughout the day.

More importantly, though, when MSPs partner with a DaaS provider, they can repurpose and recycle older devices. These efforts help reduce e-waste and limit clients’ carbon footprints.

4. DaaS helps clients optimize spending. Managing devices in-house can stretch a company’s wallet and their staff’s time. DaaS can help companies optimize spending in two ways:

  • Limit IT staffing costs. Aside from managing the cybersecurity for every company device, many IT teams also serve as de facto logistics departments. A typical in-house IT team may need to order, receive, prepare and deliver mobile devices to every employee in their company. This work can preclude tasks that ensure the business is running smoothly (e.g., taking care of the computer network).
  • Shift capex to opex. Maintaining devices in-house requires companies to carry significant capital expenditures they can’t use on anything else. Outsourcing with DaaS frees up this CapEX and shifts it to operating expenditures.

It’s understandable why business leaders may want to manage devices in-house: it keeps everything internal and makes use of existing talent. But this model burdens IT staff and restricts a company’s ability to more freely invest in its core business. With DaaS, a business can focus on what it does best while relying on an MSP to manage the day-to-day of device management.

Remote Work Makes DaaS Attractive Differentiator

Just 4% of employers are requiring their teams to return to the office five days a week. This shift to hybrid and remote working models places a higher demand on the ways we find, use and secure our devices.

The MSP landscape is crowded. Partnering with a DaaS provider can help MSPs reach new clients and relieve emerging pain points around device management in the hybrid work era.

Tillmann Schwabe is the USA general manager at Everphone Inc., a device-as-a-service company. With over 20 years of experience scaling companies of various sizes and maturity, he oversees everphone’s U.S. operations and expansion. You may follow him on LinkedIn or @everphone on Twitter.

Tags: MSPs Best Practices Mobility & Wireless Security Technologies

Most Recent


  • No Competition?
    In Major CCaaS Play, NICE to Acquire LiveVox for $350 Million
    The move is part of a greater trend of CCaaS consolidation, which experts expect to continue.
  • Avaya CEO: Post-Bankruptcy, Channel Partners Enabling Collective Growth
    We picked the brain of Avaya's CEO’s regarding the channel's role in the company's emergence from chapter 11.
  • John DeLozier, ConvergeOne, people on the move
    Channel People on the Move: HP, 8x8, Five9, Nitel, RapidScale, More
    New hires and promotions featured here also include Bridgepointe, C1, Telarus, Kore and many more.
  • Jake SChuman Shane McNamara Avant SPecial Forces
    Avant Rolls Out Vendor Analytics, Names Top Supplier NPS Scores
    Avant is providing NPS scores for its vendors based on a growing pool of reviews from its technology advisor partners.

Leave a comment Cancel reply

-or-

Log in with your Channel Futures account

Alternatively, post a comment by completing the form below:

Your email address will not be published. Required fields are marked *

Related Content

  • Businesspeople united
    AT&T Promotes Longtime Execs to Lead Channel Sales, Development
  • Craig Federighi, Apple, WWDC 2022
    Apple Primes Partners for Surge in Mac Upgrades with macOS Ventura
  • Rohit Ghai RSA CEO at RSA 2022
    RSA Day 1: SolarWinds, IBM, Perimeter 81, Dell, Mandiant, More
  • Telecommuter using laptop
    Mobile Computing Sales Set to Recover This Year

Upcoming Events

View all

Channel Futures Leadership Summit

October 30, 2023 - November 2, 2023

Channel Partners Conference & Expo

March 11, 2024 - March 14, 2024

Channel Futures Leadership Summit 2024

September 17, 2024 - September 19, 2024

Galleries

View all

Channel People on the Move: HP, 8×8, Five9, Nitel, RapidScale, More

October 3, 2023

7 Trends Impacting Ingram Micro Partners: Marriage of AI, Data Looms Large

October 2, 2023

Nutanix Partner Program Sees More Changes, Vendor Touts ‘Channel-Led’

October 2, 2023

Industry Perspectives

View all

Partners Balance Multicloud Opportunity, Complexity

September 25, 2023

Why Conversational AI Matters for Your Customers and How It Can Boost Your Revenue

September 15, 2023

The 5 Ds that Lead to Unplanned Business Sales

September 13, 2023

Webinars

View all

MSP 501: Leadership in Cybersecurity

October 19, 2023

DE&I: Find the Balance that Works for You

September 7, 2023

Above and Beyond with the NextGen 101ers

August 30, 2023

White Papers

View all

6 UCaaS Reseller Challenges and How Real World Businesses Solved Them

February 1, 2023

Frost Radar: North American UCaaS Market, 2022

February 1, 2023

The Complete Guide to White-Label UCaaS for Reseller Success

February 1, 2023

Channel Futures TV

View all

Coffee with Craig and James Episode 129: ZLH Enterprises

Coffee with Craig and James Episode 128: Channel Partner Strategies Intelligence Service

August 25, 2023

Coffee with Craig and James Episode 127: Expereo, Movie Night Returns

August 18, 2023

Coffee with Craig and James Episode 126: ARG

July 28, 2023

MSP 501

The industry's largest and most comprehensive partner awards program.

Newsletters and Updates

Sign up for The Channel Report, Channel Futures Update, MSP 501 Newsletter and more.

Live Channel Events

Get the latest information on the next industry-leading Channel Partners event.

Galleries

Educational slide shows and images from live events.

Media Kit And Advertising

Want to reach our audience? Access our media kit.

DISCOVER MORE FROM INFORMA TECH

  • Channel Partners Events
  • Telecoms.com
  • MSP 501
  • Black Hat
  • IoT World Today
  • Omdia

WORKING WITH US

  • Contact
  • About Us
  • Advertise
  • Newsletter

FOLLOW Channel Futures ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookie Policy
  • Terms
Copyright © 2023 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.
This website uses cookies, including third party ones, to allow for analysis of how people use our website in order to improve your experience and our services. By continuing to use our website, you agree to the use of such cookies. Click here for more information on our Cookie Policy and Privacy Policy.
X