Brought to you by RF Code

October 25, 2023

How MSPs Use IoT Technology to Delight Customers and Boost Profits

Date: Oct 25, 2023

In a persistently connected world, MSPs face new headwinds to stay ahead of the market. IDC predicts that 298,000 edge and remote IT locations will be built this year alone. For service providers, this means even more critical IT will be housed in locations without on-site IT staff.

To combat this, MSPs are turning to automated IT room monitoring solutions to do what hasn’t been possible before – know what’s happening in every IT room at customer sites 24/7 without needing to have people onsite every moment of every day. In this webinar, you’ll learn how MSPs are leveraging new monitoring innovations to delight customers and avoid unnecessary costs by knowing about issues before customers do and by avoiding the costs of rolling a truck to customer sites.

This webinar will focus on:

  • The state of MSPs and the connected market

  • Overcoming emerging challenges with IoT and connected systems

  • Using wire-free monitoring solutions to prevent, mitigate, or remediate IT situations without needing boots on the ground.

  • Learn how MSPs are packaging wire-free monitoring with other managed service offerings to increase customer value and boost revenue.

  • Use cases on how existing MSPs leverage wire-free monitoring as a differentiated services offering.

Moderator:

Bill Kleyman

Industry Analyst, Board Member and Advisor,

Neu.ro.

Bill Kleyman is an award-winning data center, cloud, and digital infrastructure leader. He was ranked globally by an Onalytica Study as one of the leading executives in cloud computing and data security. 

Speakers:

Brett Arnott­

Vice President of Product, Engineering, and Strategy,

RF Code.

I’m Brett Arnott, and as RF Code’s VP of Product, Engineering and Strategy I care about relieving real world pain for customers. I did my time on the IT Service Desk (where I started my IT career) and followed that by selling and delivering billion-dollar outsourced services. 

Troy McCawley

President,

The BOSS Company.


Troy McCawley is a resilient leader. He is well-known for his innovative approach to the industries of managed IT, copy, print, VOIP, and many other tech services. With over 25 years of experience in these industries, Troy has developed extraordinary ways to provide the best products to his customers.

Jim Burke

Chief Operating Officer,

Links Technology.


Jim Burke, one of the founders of Links Technology Solutions, Inc. in Schaumburg, IL. began his career out of the Marine Corps with Worldnet Corporation as an IT Recruiter.  After a short time was promoted to Director of Staffing, where he had multiple direct reports.  



Offered Free by: RF Code 

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