Pax8 Launches Pax8 Pro, Automating and Simplifying the Journey for the MSP

The platform brings about a new level of the cloud buying journey, moving into the managing and orchestrating side.

Allison Francis

November 18, 2020

3 Min Read
Pax8 Launches Pax8 Pro, Automating and Simplifying the Journey for the MSP

Pax8 just announced the launch of what it calls a powerful new product, Pax8 Pro. The platform gives partners an introduction to cloud automation and simplified software as a service (SaaS) life cycle management.

The technology aims to modernize business operations, empowering partners to monitor and manage their entire client ecosystem and activities within the Pax8 platform.

“Pax8 Pro’s features are designed to help our partners manage the cloud and do that in a way that’s multitenant first,” said Michael Dehmlow, chief operating officer at Pax8. “The way that we came up with this feature set is we worked with our partners, asking them, ‘What’s preventing you from adopting the cloud? What’s preventing your business from growing right now?’ Resoundingly, the technical aspects of onboarding a new product, and being able to pitch and sell that product, were the biggest barriers of entry for them. Those are some of the key points of what Pax8 Pro does. It brings us right into our marketplace.”

Essentially, Pax8 Pro streamlines and simplifies the process of moving from procurement to assignment. The technology fully automates the entire ordering process within the Pax8 platform, including user creation, licensing assignment, user contacts in leading PSA tools, and assigns sites and locations to contacts.

Cloud Automation


Pax8’s Ryan Walsh

“One of the things to emphasize here is our maniacal focus on removing friction and making things easy, but that has been centered around adding and buying new products,” said Ryan Walsh, chief channel officer at Pax8. “It’s an ongoing conversation, and it shifts and changes based on what’s going on in the economic environment these days. Historically, it was adding cloud products and helping with that process — the “cloud wingman” experience. But what we started to hear was that partners wanted to grow another way. ‘What do we do with the licenses that we just ordered? ‘How do we manage that across multiple tools?’ Pax8 Pro simplifies and automates these previously manual steps with improved security measures. This platform is really unique because we’re jumping out from the cloud buying journey and moving into the managing and orchestrating aspect of it.”

Reducing Human Error

Pax8 Pro also creates a more direct line to acquire new clients. It does this by auto-creating business proposals, offering rich reporting on prospects, and running security and licensing scans. Its features automate updates across management platforms, standardize SaaS change management, and validate changes pushed to PSA tools. Basically, reducing the risk of human error, the company said.

“It’s not just generically about management,” continued Walsh. “If you say you’re going to help manage things as an MSP, somebody is going to ask, ‘Wait a minute, don’t the PSA tools do that? Don’t the RMM tools do that?’ And the answer is no, this is about cloud automation and adoption. We think the PSA tools serve an important function. But here we’re talking about augmenting that function and streamlining it. This is the world we live in. Yes we’re delivering these things, but after that, it’s about adopting it in an automated way. That’s what we’re talking about.”

Top Pax8 Pro Benefits

  • Generates immediate ROI from time savings in FTEs and MSRP savings from unused licenses.

  • Standardizes operational procedures by prioritizing hardening tasks, auto-pushing user data into tickets, and syncing with PSA tools.

  • Enhances security measures by offering visibility into vulnerabilities across all clients, determining the security posture, and by reducing the number of steps needed to procure licenses and update user contacts

Read more about:


About the Author(s)

Allison Francis

Allison Francis is a writer, public relations and marketing communications professional with experience working with clients in industries such as business technology, telecommunications, health care, education, the trade show and meetings industry, travel/tourism, hospitality, consumer packaged goods and food/beverage. She specializes in working with B2B technology companies involved in hyperconverged infrastructure, managed IT services, business process outsourcing, cloud management and customer experience technologies. Allison holds a bachelor’s degree in public relations and marketing from Drake University. An Iowa native, she resides in Denver, Colorado.

Free Newsletters for the Channel
Register for Your Free Newsletter Now

You May Also Like