Sponsored By

Open-Xchange Gets Salesforce.com CRM Integration

Matthew Weinberger

February 16, 2011

1 Min Read
Open-Xchange Gets Salesforce.com CRM Integration

Open-Xchange, which positions itself as an open source alternative to Microsoft Exchange, has introduced messaging integration with Salesforce.com account information in the cloud, uniting e-mail and CRM. Open-Xchange can’t claim all the credit on this one, though: messaging security and solutions provider RAE Internet did a lot of the heavy coding.

The goal of the so-called Match My E-mail: Salesforce.com Edition is to boost productivity by giving Salesforce.com CRM users a complete view into all their Open-Xchange e-mail correspondence with that customer, according to the press release. Every 20 minutes, the Amazon EC2-hosted Match My E-mail polls the Open-Xchange server, whether it’s on premises or from a cloud service provider, and matches the e-mail stream and attachments  to the right customers.

As an added bonus, Match My E-mail: Salesforce.com edition provides spam and malware protection, and can deliver reports to mobile devices. Open-Xchange and RAE Internet are promoting the cloud solution’s simplicity and ease-of-use, saying it takes a little as ten minutes to get started.

Open-Xchange’s strategy, as TalkinCloud’s noted before, is to gain partner loyalty by offering integration with as many platforms as possible. As Open-Xchange prepares for the IT world’s migration to the cloud, integrating with Salesforce.com is just good business.

Follow Talkin’ Cloud via RSS, Facebook and Twitter. Sign up for Talkin’ Cloud’s Weekly Newsletter, Webcasts and Resource Center. Read our editorial disclosures here.

Read more about:

AgentsMSPsVARs/SIs
Free Newsletters for the Channel
Register for Your Free Newsletter Now

You May Also Like