Five9 Adds Broadvoice to Reseller Program
Broadvoice can now provide its customers with award-winning, cloud-based contact center solutions from Five 9.
September 16, 2015
PRESS RELEASE — CLOUD PARTNERS — Five9 Inc., (Booth 708), a leading provider of cloud contact center software for organizations of all sizes, today announced that Broadvoice (Booth 813), a leading hosted voice and telecommunications provider nationwide, is reselling the Five9 Virtual Contact Center (VCC) platform to power customers’ inbound, outbound and blended contact center operations. This integrated offering will give customers high-quality, feature-rich telecommunications technology such as cloud PBX and unified communications from Broadvoice, combined with the award-winning, cloud-based contact center solution from Five9.
Broadvoice will resell the Five9 platform including, VCC, automatic call distribution (ACD), computer telephony integration (CTI), interactive voice response (IVR), and Predictive, Progressive, Power and Preview Dialers. Five9 offers a fully integrated platform to help provide best-in-class customer service.