Vonage Makes Big Play in Artificial Intelligence, Vertical Markets

It's been a busy year for the business cloud communications giant.

Craig Galbraith, Editorial Director

October 24, 2023

9 Min View

It's been a busy year for the channel team at Vonage, describing to the company's channel partners the benefits of its acquisition by Ericsson. The deal closed a little more than a year ago.

We wanted to find out how the integration process was coming along, so we invited Vonage channel leader Jim Regan to Channel Futures TV. Vonage also is a sponsor of the upcoming Channel Futures Leadership Summit, Oct. 30-Nov. 2, in Miami Beach.

In this wide-ranging interview, Regan also touches on the company's relationship with the big technology services distributors, its attention to various vertical markets, and how Vonage considers itself a pioneer of sorts in the world of artificial intelligence.

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About the Author(s)

Craig Galbraith

Editorial Director, Channel Futures

Craig Galbraith is the editorial director for Channel Futures, joining the team in 2008. Before that, he spent more than 11 years as an anchor, reporter and managing editor in television newsrooms in North Dakota and Washington state. Craig is a proud Husky, having graduated from the University of Washington. He makes his home in the Phoenix area.

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