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February 23, 2010
Granite Telecommunications (Booth #1416 at the Channel Partners Conference & Expo) announced that it has surpassed the 900,000 wireline mark. Its previous milestone – the 800,000 mark – came just nine months ago, which the company says shows it’s one of the fastest growing wireline companies in the U.S.
Granite says its success and growth can also be attributed to the significant contributions of its Channel Partners. “The Channel continues to be an important part of Granite’s success,” said Charlie Pagliazzo, Granite director of channels. “We’re committed to furthering the growth of the Channel and the support we provide.”
“Our continued growth demonstrates that the entire community of business telephone users recognizes the value provided by Granite. This value is visible not only in direct cost savings but by decreasing administrative burdens and by offering our customers one stop shopping for all of their telecommunications needs,” said Rob Hale, Granite president and CEO.
Granite offers its customers an entire suite of services including wireline, wireless, broadband and a national structured cabling program. Through its proprietary software, Cornerstone, Granite provides its customers one consolidated bill that is integrated with their accounting platform.
“With a 99 percent customer retention rate, Granite’s customer satisfaction speaks for itself,” added Hale. “We earn our customers’ business everyday, without contracts we have to be completely focused on customer satisfaction. If they aren’t happy they can simply leave. Whether it is local, long distance, wireless, broadband or structured cabling, our customers see significant savings and they see a decrease in overhead expenses.”
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