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What the Hack? 5 Ways Hackers Can Attack MSPs and Their Customers

Hackers can attack managed service providers (MSPs) and their customers in many different ways, and recent data shows these cyber attackers are not concerned about the consequences of their actions. What are some of the ways hackers can attack MSPs and their customers? Check out this gallery to learn more about these attacks and what steps you can take to prevent them from happening.

Dan Kobialka

August 15, 2014

5 Slides

Phishing scams … a Trojan horse … drive-by downloads …

Hackers can attack managed service providers (MSPs) and their customers in many different ways, and recent data shows these cyber attackers are not concerned about the consequences of their actions.

A new survey from IT security solutions provider Thycotic showed 86 percent of cyber attackers are not worried about getting caught.

So how do you stop a hacker who has nothing to lose? Education is key, and MSPs and their customers can incorporate various cybersecurity best practices to minimize risk.

“The best way [to stop hackers] is to know how hackers do what they do. Once you know that, you can counter their malicious acts,” consumer electronics expert Kim Komando told USA Today.

Thycotic Senior Information Security Architect Kevin Jones told MSPmentor he believes the most basic defenses provide a great starting point for MSPs.

“Getting good password policies in place across an entire organization has to be step one,” he said. “Avoid using the same password in multiple places and ensure those passwords are controlled and changed regularly.”

What are the most common ways for hackers to attack MSPs and their customers? Check out this gallery to learn about the most common attacks used by hackers, and what service providers and their customers can do to stop these attacks.

Also, I welcome your thoughts via Twitter @dkobialka or email at [email protected].

About the Author(s)

Dan Kobialka

Contributing writer, Penton Technology

Dan Kobialka is a contributing writer for MSPmentor and Talkin' Cloud. In the past, he has produced content for numerous print and online publications, including the Boston Business Journal, Boston Herald and Patch.com. Dan holds a M.A. in Print and Multimedia Journalism from Emerson College and a B.A. in English from Bridgewater State College (now Bridgewater State University). In his free time, Kobialka enjoys jogging, traveling, playing sports, touring breweries and watching football (Go Patriots!).  

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