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“We’ve designed a partnership model to collaborate and help every step of the way," the company said.

Claudia Adrien

July 12, 2022

2 Min Read
Partner Program
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Software company Verint Systems has launched a newly designed partner program that gives partners collaborative tools and elements so they can grow faster, expand their portfolios and differentiate themselves.

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Verint’s John Bourne

John Bourne is senior vice president, global channels and alliances at Verint.

“Both cloud and digital-first priorities are dramatically changing customer engagement, and the new Verint partner program is uniquely positioned to help our partners navigate this new territory,” Bourne said. “Partners are critical to our strategy, and we have invested in tools, resources and processes to create easier and faster paths for partners to better solve customer challenges. Whether they sell or service Verint … products, create new customer engagement solutions, or extend their platforms with Verint technology, we’ve designed a partnership model to collaborate and help every step of the way to strengthen and support the success of our partner community.”

Here’s our most recent list of important channel-program changes you should know.

New Program Features

New, personalized workshops ensure partners have everything needed to go to market, the company said. This includes a clear engagement framework of how to sell, service, support and extend the Verint cloud platform. New “easy-to-access” supporting tools feature customizable marketing campaigns and content to help partners to get up and running quickly.

Also, new capabilities support developers building extensions to the Verint cloud platform. This is through an expanded developer portal and marketplace on Verint Connect.

Verint’s program leverages the openness of the Verint cloud platform, lending itself to digital-first, workforce engagement and experience management partners. Partners can deliver faster time-to-value with Verint solutions, the company said.

Partners get access to Verint’s online partner community within the newly designed Verint Partner Corner on Verint Connect. Verint partners can access self-serve digital resources for training, sales, technical and marketing materials. Verint Connect also hosts the Verint developer portal, which provides access to cross-product Verint APIs with consistent security patterns, documentation and interfaces.

Want to contact the author directly about this story? Have ideas for a follow-up article? Email Claudia Adrien or connect with her on LinkedIn.

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About the Author(s)

Claudia Adrien

Claudia Adrien is a reporter for Channel Futures where she covers breaking news. Prior to Informa, she wrote about biosecurity and infectious disease for a national publication. She holds a degree in journalism from the University of Florida and resides in Tampa.

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