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Level 3 Launches Enhanced Customer Portal

Channel Partners

November 11, 2009

1 Min Read
Level 3 Launches Enhanced Customer Portal

Level 3 Communications Inc. (LVLT) has announced enhancements to its customer portal. The Level(3)Enabled Portal offers secure and reliable online access to improved ordering, network management, invoicing and reporting tools for Level 3 customers to better manage their network services.

Portal improvements include new and redesigned functionality. The Level(3)Enabled Portal provides transparent access to a full suite of online features, including:

  • Order placement and review

  • Service and network management

  • Invoice management, including bill presentment, analysis and payment

  • Reporting and analysis

“Level 3 offers the right combination of network services and management tools to deliver a premium customer experience,” said Joe Harding, vice president of product development for Level 3. “In today’s highly competitive business environment, enhanced portal capabilities provide anytime, anywhere access for Level 3 customers to optimize their business needs.”

Level 3 customers benefit from improved capabilities to review and monitor network performance. Self-service capabilities through the portal offer customers greater network visibility and control – 24 hours per day, seven days per week. The Level(3)Enabled Portal is backed by Level 3 technical service consultants, who continue to provide direct, customized support for customer requests across North America and Europe.

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