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Nextiva wants its partners to think about platforms.
November 6, 2019
Nextiva partners learned about the company’s latest innovations to its NextOS customer experience management platform and were provided details regarding its upcoming new partner program at this week’s NextCon 2019 in Scottsdale, Arizona.
The third annual partner conference drew more than 1,000 attendees. The new partner program will be launched in January. Nextiva also is expanding its marketing program and increasing its UCaaS portfolio.
Tomas Gorny, Nextiva’s co-founder and CEO, told attendees his company’s goal within the next two years is one-click implementation across all of the NextOS platform for all experiences.
“We’re working really hard on that,” he said.
InBox, patented customer journey technology, is being added to NextOS, Gorny said. In addition, NextOS includes latest automation and analytics capabilities, he said.
With NextOS, Nextiva‘s purpose is to “democratize innovation so every business has a chance to win,” he said.
Carl Katz, Nextiva’s vice president of channel sales for North America, said he wanted partners to leave the conference excited to sell solutions, “but also I want them to think about platforms.”
“The largest companies in the world are platforms … platform companies have higher valuations than companies that are not platform companies, so the worth of those companies is more and the companies that sell the platform technology not only have stickier customers, but higher valuations as well,” he said. “So I want them to go home and say ‘I need to increase my brand, I need to make my customers more sticky, I need to increase the value of my business for a longer-term annuity and I need to sell platforms.'”
Scroll through our gallery for highlights from the conference.
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