For a moment there appeared to be an answer to the world's economic problems; but alas, Solenne San Jose, who calls the Bordeaux region home, doesn't have that much money.

Craig Galbraith, Editorial Director

October 12, 2012

1 Min Read
Biggest Bill Shock Ever: Woman Gets $15 Quadrillion Phone Bill

**Editor’s Note:


Click here



for a recap of some of the worst cases of bill shock of all time.**

A trillion used to seem like a big number.

But that’s peanuts to a woman in France who got a bill from Bouygues Telecom that asked her to pay more than 11 quadrillion euros ($15 quadrillion U.S.). It looks more impressive in number form: 11,721,000,000,000,000.

For a moment there appeared to be an answer to the world’s economic problems; but alas, Solenne San Jose, who calls the Bordeaux region home, doesn’t have that much money. And as it turns out, obviously, this was a mistake made by the carrier   a printing error.

San Jose acknowledged that she was expecting a penalty for ending her contract early, but this was certainly more than she expected. When she called to tell Bouygues Telecom about the error, she says a customer-service rep told her that they couldn’t stop the payment from being automatically debited from her bank account!

"Another simply informed me that I would be contacted to set up a repayment plan of installments," San Jose told French newspaper Sud Ouest. Hmmm… about a billion a week for the rest of her life, maybe?

San Jose finally got the bill down to about $150.

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About the Author(s)

Craig Galbraith

Editorial Director, Channel Futures

Craig Galbraith is the editorial director for Channel Futures, joining the team in 2008. Before that, he spent more than 11 years as an anchor, reporter and managing editor in television newsrooms in North Dakota and Washington state. Craig is a proud Husky, having graduated from the University of Washington. He makes his home in the Phoenix area.

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