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Equipment backlog, product delays, the Amazon effect, and other issues that are keeping MSPs up at night.
May 6, 2022
Supply chain issues continue to dominate technology conversations. As a result, service delivery to customers is still a rather significant, crippling hurdle for a large number of MSPs. The first tangible signs of the supply chain disruption arrived with the onset of the pandemic, and the proverbial ship has yet to right itself, even two years later.
Triton Networks’ Ron Lovern
Meanwhile, partners are left wringing their hands, uncertain how to navigate these choppy supply chain waters. This impact presents an ongoing and very real challenge for not just MSPs, but their clients as well.
Stronghold Data’s Jason Rincker
Channel Futures once again invited partners to join its MSP Roundtable at the 2022 Channel Partners Conference & Expo. The inaugural roundtable took place last November, featuring several key partners.
This spring’s MSP Roundtable participants were:
Ron Connelly, vice president of technical operations, DP Solutions.
Christopher Carter, CEO, Approyo.
Ron Lovern, executive vice president, Triton Networks.
Jason Rincker, sales director, Stronghold Data.
Charmis De Boer, chief operating officer, Innovation Networks.
Matthew Humphries, managing partner, Allied Technology Group.
Neil Medwed, executive director of strategic partnerships, Meriplex.
Meriplex’s Neil Medwed
In part one of this three-part series, see our slideshow above to find out what participants had to say about MSPs’ most pressing issues in terms of supply chain issues, and forward-looking opportunities in terms of service delivery to customers.
Allison Francis is a writer, public relations and marketing communications professional with experience working with clients in industries such as business technology, telecommunications, health care, education, the trade show and meetings industry, travel/tourism, hospitality, consumer packaged goods and food/beverage. She specializes in working with B2B technology companies involved in hyperconverged infrastructure, managed IT services, business process outsourcing, cloud management and customer experience technologies. Allison holds a bachelor’s degree in public relations and marketing from Drake University. An Iowa native, she resides in Denver, Colorado.
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