MSP 501 winner ARG talks about the growth in UCaaS/CCaaS and the resulting company shifts.
Allison Francis is a writer, public relations and marketing communications professional with experience working with clients in industries such as business technology, telecommunications, healthcare, education, the trade show and meetings industry, travel/tourism, hospitality, consumer packaged goods and food/beverage. She specializes in working with B2B technology companies involved in hyper-converged infrastructure, managed IT services, business process outsourcing, cloud management and customer experience technologies. Allison holds a Bachelor of Arts degree in public relations and marketing from Drake University. An Iowa native, she resides in Dallas, Texas.
Recent articles by Allison Francis
- September 13, 2019
The Canadian solutions provider talks lists, plans and pitfalls, and the company’s evolution and goals for the future.
- September 11, 2019
We examine this health care opportunity and the factors in the industry that are prompting the need for it.
- September 10, 2019
The company’s self-healing intelligent MSP platform, OpLogic, serves as mission control for its managed IT customers.
- September 6, 2019
Experts weigh in on the path to the C-suite, sharing their journeys, experiences and career advice.
- September 5, 2019
The global study examines the state of IT operations for the SMB and midmarket sector, highlighting emerging trends.
- August 30, 2019
MSP 501 winner TPx talks about recently being acquired, and its new, game-changing path forward.
- August 28, 2019
We are pleased to honor the top 51 small to midsize 501ers, the backbone of the channel.
- August 27, 2019
There’s an increase in demand these days for MSPs and technology service providers (TSPs) to deliver value to the customer and help them transform and mature their businesses in accordance with industry shifts. Throughout his 20-plus years in the industry, this has always been the focus for Craig Fulton, chief customer officer at ConnectWise. Fulton, […]
- August 23, 2019
MSP 501 winner Otava talks about its recent acquisition and impact, and growing its global footprint.
- August 20, 2019
The product enhancements are designed to better meet the needs of both IT operations and DevOps teams.
- August 16, 2019
Private equity firm BC Partners has agreed to acquire IT solutions provider Presidio in $2.1 billion deal.
- August 16, 2019
MSP 501 winner NetGain talks about the ever-changing technological ecosystem and the biggest differentiators.
- August 13, 2019
NexusTek says it has acquired Notonsite, an IT outsourcing, IT consulting and cloud services company.
- August 9, 2019
MSP 501 winner NexusTek talks about their services footprint, SMB growth and understanding customer needs.
- August 7, 2019
Robert Petrocelli will accelerate product development and scale the company’s hybrid-cloud infrastructure.
- August 2, 2019
MSP 501 winner Iuvo Technologies talks about valuable vendors, shiny new solutions and shifting business models.
- August 1, 2019
Mike Cullen explains why putting a customer’s needs at the forefront is crucial as products and services evolve.
- July 26, 2019
MSP 501 winner Capstone IT talks about the M&A market, peer groups and prospects.
- July 17, 2019
Blue Line Technologies just joined up with Converged Communications, highlighting the channel convergence debate.