The UCaaS offering will be marketed through Westcon’s broad base of solution providers to their end-user customers.

Channel Partners

November 3, 2015

4 Min Read
Westcon Intros UCaaS Offering Powered by Avaya

PRESS RELEASE — TARRYTOWN, New York – November 3, 2015Westcon, the leading IT distributor with worldwide practices focused on security, UCC, networking, data center, cloud, global deployment and services, is launching a powerful, scalable, cloud-delivered solution Powered by Avaya IP Office for its reseller customers. The Unified Communications as a Service (UCaaS) solution will be marketed through Westcon’s broad base of solution providers to their end-user customers.

The UCaaS solution Powered by Avaya IP Office is the latest offering between Westcon and Avaya, who have provided world-class telecommunications products and services together for more than 25 years. Westcon is Avaya’s largest global distributor.

The new agreement helps VARs meet the growing demand for UCaaS in the market, providing businesses with the opportunity to migrate from a traditional capital expenditure to an operating expense (OpEx) model with a turnkey solution. The Westcon UCaaS solution Powered by Avaya IP Office is available in the United States now and will be offered in Canada by early next year.

UCaaS Solution Includes Compliance & Taxation Features

Westcon is partnering with TelAgility, a leading provider of hosted platforms, to deliver the turnkey solution. TelAgility’s hosted service includes detailed compliance and taxation functionality, attractive to solution providers as a value-added service as they fold-in their own services for delivering a complete solution to customers.

TelAgility was founded in 2014 to provide SaaS-based telecommunications to solution providers, and immediately pursued a partnership with Westcon to bring Avaya IP Office as a service to market.

“We wanted a partner to reach solution providers and Westcon was a natural fit,” said TelAgility CEO Adam Cole. “We collaborate on all the partner development. They’re the known, trusted entity already. My job is to make sure I have a program that lives up to Westcon standards.”

“Avaya has been supplying innovative unified communications solutions for a long time. Our customers now have the capability to generate additional monthly recurring revenue and create a more profitable, more sustainable revenue stream for the long term, as well as the opportunity to …

… get closer to their own clients,” said Barat Dickman, vice president and general manager of Unified Communications and Collaboration at Westcon.

“UCaaS is a high-growth, high-demand solution and the cloud-delivered Avaya IP Office solution developed by Westcon and TelAgility is a powerful addition to any solution provider’s portfolio,” said Steve Biondi, vice president, Global Partner Organization, at Avaya. “As businesses become more comfortable with cloud-based technologies, we expect partners with offerings like this to be very successful.”

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About Avaya
Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Environment enables third parties to create and customize business applications for competitive advantage.  The Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services.  For more information please visit

About TelAgility
Founded in 2014, TelAgility enables its customers to overcome the complexity, cost and risk challenges associated with selling UCaaS, making it accessible for every VAR, regardless of their business size. We’ve simplified the sales process, bringing all of the hard to manage components of UCaaS into an agile cloud service that molds to the contours of your business in one easy-to-use platform. With TelAgility, VARs can successfully deliver and manage their own UCaaS marketplace, which enables them to become UCaaS integrators by bundling premier communications solutions from industry-leading providers that their customers can easily buy and consume – all without the burdens, costs and risks associated with tax and regulatory compliance.

About Westcon-Comstor
Westcon-Comstor (WestconGroup Inc.) is a value-added technology distributor of category-leading solutions in Security, Collaboration, Networking and Data Center. Westcon-Comstor is transforming the technology supply chain through its global capabilities in Cloud, Global Deployment and Services. It has teams in 70 countries, combining expert technical and market knowledge with industry-leading partner enablement programs. Collaborating with its partners in a unique engagement model, Westcon-Comstor strives to deliver an exceptional partner experience to deliver results together. The company goes to market under the Westcon and Comstor brands.

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