Top Stories in August: Lumen, AWS, Microsoft, T-Mobile, Ransomware

CCaaS leaders, struggles at Citrix, questions at AWS, class-action lawsuits and more. But what was No. 1?

Craig Galbraith, Editorial Director

September 2, 2021

20 Slides

As you’ll see me bring up more than once in this top stories countdown, the channel likes lists.

To that point, we have six – count ’em, six – lists that appear in our monthly top 20 recap. For instance, you wanted to see the biggest M&A in a list. You also gravitated toward a list of contact-center-as-a-service (CCaaS) providers. Moreover, our top stories countdown wouldn’t even be a countdown without including Channel People on the Move. Heck, this story itself is a list — so does that mean the number is seven?

For those of you who prefer to sit down with a cup of joe and read a full-blown article rather than a list, we’ve got that too. Lumen sold the majority of its ILEC business and hired a new channel boss. Furthermore, speaking of personnel moves, you enjoyed our Q&A with new Intelisys president John DeLozier.

Meantime, Avaya and Microsoft formed a strategic partnership, while the latter said goodbye to a longtime channel executive.

People who read lists such as this tend to want to participate. Well, you’ve come to the right place. All you have to do is … read content on this website. That’s because we rank these stories by combining online traffic with results from our daily and weekly newsletters. So just a few mouse clicks and you are participating without even thinking about it! Oh, speaking of our newsletters, sign up here. If you want to catch up on news you might have missed from July, that recap is here. Pretty soon you’ll be quizzing your friends and you’ll look like the smartest channel person in the room.

So, which topic is No. 1 in our top stories countdown for August? You’ll have to click through our slideshow above to find out.

Want to contact the author directly about this story? Have ideas for a follow-up article? Email Craig Galbraith or connect with him on LinkedIn.


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About the Author(s)

Craig Galbraith

Editorial Director, Channel Futures

Craig Galbraith is the editorial director for Channel Futures, joining the team in 2008. Before that, he spent more than 11 years as an anchor, reporter and managing editor in television newsrooms in North Dakota and Washington state. Craig is a proud Husky, having graduated from the University of Washington. He makes his home in the Phoenix area.

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