OrecX Intros Linux High-Availability Clustering

PRESS RELEASE — CHANNEL PARTNERS EVOLUTION — OrecX (Booth H50), the world leader of open source call recording applications for call centers, enterprises and communication service providers (and the highest ranked call recording vendor on the Inc. 5000), today announced high availability clustering for its call recording using Linux High Availability / Distributed Replicated Block Device (DRBD). DRBD allows OrecX users to replicate their hard drives in real time between two Linux servers connected back to back via dedicated Ethernet connections.

“With the failover support of DRBD, our service provider clients’ recording systems have built in protection and will automatically switch the recording from the active server to the standby server in case of a problem via Linux high availability mechanisms,” said Bruno Haas, CTO of OrecX. “This adds an extra layer of protection for service providers whose clients rely on them to capture their customer interactions for compliance, dispute resolution and customer service purposes.” {ad}

For more information, visit http://www.drbd.org/users-guide/.

About OrecX LLC
North American-based OrecX’s award-winning call recording software is powered by an open, scalable and extensible design that meets the diverse requirements of call centers, VoIP communication providers, large enterprises, and small business at a fraction of the cost and complexity of proprietary closed-end solutions. OrecX’s open recording architecture promotes enhancements with third party voice analytics and workforce optimization solutions, further extending the value of the software for partners and clients. OrecX is the primary developer and sponsor of the Oreka GPL open source call recording project hosted on Sourceforge, with more than 150,000 unique downloads and millions of users in over 184 countries. Among others, OrecX’s software has received accolades from Linux World – Best New Use of Open Source, TMC Labs – Innovation Award, Unified Communications and Customer Interaction Solutions – Product of the Year.  For more information please visit OrecX.com.