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Telephony/UC/Collaboration


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Chief Operating Officer COO

High Wire Networks Taps Level 3 Vet to Be COO

  • Written by Buffy Naylor
  • December 6, 2019
Charles Hughes, a 20-year operations veteran, will help take the company’s value proposition to the next level.
High Wire's Charles Hughes

High Wire’s Charles Hughes

Chicago-based High Wire Networks, a global technical field, professional and cybersecurity services company, announced today that Charles Hughes, an operations management and service delivery expert with more than 20 years of executive experience, has joined the company as chief operating officer.

As COO, Hughes is charged with leading High Wire Networks’ strategic initiatives to improve program management, processes, integration and service delivery.

Hughes comes to High Wire Networks after two years at Acuative as vice president of technical site services. Previously, he held positions as director of IT field services at Walgreens, director of field services at Intrado-Positron and director of field services at Telsource Corp. Hughes started his operations management career at Level 3 Communications, rapidly advancing to the position of director of network operations. He is also a veteran and served in the U.S. Army for more than 12 years, being awarded the Bronze Star and Sergeant Morales Leadership Award for his achievements.

Here’s our list of channel people on the move in November.

“I could not be happier for our customers and teammates that Charles is joining the High Wire Networks’ team,” said Mark Porter, president and CEO at High Wire Networks. “Charles brings extensive experience, outstanding knowledge of the business, zeal for customer satisfaction and, most of all, his leadership and a deep commitment to our core values of trust, growth, innovation and quality. We’re thrilled to have him join our leadership team and propel High Wire Networks forward in 2020 and beyond.”

Hughes joined High Wire Networks to capitalize on the opportunity to leverage new technology to modernize service delivery models and take the company’s value proposition to the next level. “I’m eager to get to work with Mark and rest of the High Wire Networks team,” said Hughes. “I am nowhere near the finish line in my career. I want to build a stronger, larger service delivery platform at High Wire Networks that stands out in the industry.”

In September, High Wire hired IT security veteran Philip Burnett as its chief information security officer (CISCO).

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