Enhancing Endpoint Hardening Services with Automation and Orchestration

On Demand | Brought to you by Syxsense

October 25, 2023

Enhancing endpoint hardening services with automation and orchestration

Date: Oct 25, 2023

One of the most significant challenges faced by MSPs today is the intensifying competition within the industry. With increasing competition, revenue growth, and customer acquisition challenges, MSPs are increasingly diversifying their services. MSPs are now expanding into areas such as cloud computing, digital transformation and more often, cybersecurity. In an ever-evolving threat landscape, MSPs need a better way to deliver endpoint hardening services in a more efficient and expedited manner to protect their customers. Adding a Unified Security and Endpoint Management solution to your MSP stack is critical, not only to help your customers gain control over their endpoint devices, networks, and cloud infrastructure but also to increase your profitability, while increasing their security posture. Gene Kim, Channel Director at Syxsense, joins rSolutions CEO and Founder, Richard Baker for this comprehensive examination of how MSPs can leverage automation and orchestration to better deliver endpoint security management services without wasting resources or requiring additional headcount.

Learn how to:

  • Scale your business & close the cybersecurity workforce gap

  • Leverage automation and orchestration to better deliver endpoint hardening services

  • Capture new business avenues previously unattainable due to cost or resource constraints, while improving customers' security posture


Gene Kim

MSP Program & Sales Director 


Gene Kim is a seasoned professional with a diverse and accomplished career in the technology industry. With a strong track record of leadership and expertise in various domains, Gene has contributed significantly to the growth and success of numerous organizations.

Since 2019, Gene has served as Director of Channels at Syxsense. Prior to that, he held the position of Director of Channel Programs & Sales at Verismic Software, which later became Syxsense Inc. Additionally, Gene has been a dedicated Member of the Board of Directors at 4ROceans, an organization focused on promoting sustainability and environmental conservation.

Richard Baker, 

Chief Executive Officer (CEO) & Founder 


Richard Baker is a distinguished cybersecurity expert with over two decades of experience in the field. As a visionary leader and CEO of rSolutions, he has played a pivotal role in steering the company's growth to remarkable heights. Under his guidance, rSolutions has flourished, expanding its reach to encompass 50+ resources across both Canada and the United States.

His commitment to excellence and unwavering focus on client satisfaction has led to the successful delivery of cybersecurity services to over 500 clients. As he leads this phenomenal team, he continues to drive the organization towards protecting clients from cyber threats and fostering successful cybersecurity outcomes.

Graham Brooks

Solutions Architect

Graham is a highly motivated, technically proficient, and well-rounded IT Automation Team Leader. He holds the RHCE and Security+ certifications. His specialties are Linux Enterprise Hardening, scripted automation with Ruby, Python, and Bash, as well as configuration management using Ansible, Chef, and Syxsense Cortex.

Offered Free by: Syxsense 

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