ConnectWise is further collaborating with Intel to help MSPs boost threat detection and response capabilities. The intent is to diminish the effects of ransomware and cryptojacking attacks on SMBs. 

Intel Threat Detection Technology has a set of technologies that harness hardware telemetry and acceleration capabilities. This helps to identify threats and detect malicious activity. ConnectWise will integrate Intel TDT technology within the remote management and monitoring (RMM) software agent. As a result, this will allow RMM to identify and respond to security incidents rapidly. 

It goes without saying that security is, and should continue to be, of the utmost importance to MSPs and their SMB customers. According to a 2021 study, just over half (52%) of SMBs experienced a cyberattack last year. While SMBs are definitely a target, attackers don’t discern when it comes to company size. 

ConnectWise’s Raffael Marty

“By utilizing Intel TDT to enable ransomware and cryptojacking detection in our RMM software, ConnectWise is fulfilling our mission to be a trusted security partner that enables our customers to conduct business in an unencumbered fashion,” said Raffael Marty, general manager, cybersecurity, ConnectWise. “While this does not eliminate the need for customers to have a comprehensive security strategy, it is a step toward helping to tame the financial and system performance losses for SMB customers that have fewer resources to dedicate towards security.”

Prompt Detection

ConnectWise RMM will leverage unique CPU telemetry from Intel TDT. Effectively, this will provide joint customers with detection of ransomware and cryptojacking attacks. This is regardless if they come from a native app, within the browser or a virtual machine. In addition, with Intel TDT, ConnectWise will be able to find and mitigate the most advanced attacks with greater precision. Moreover, the company will also be able to mine more consistent results across all types of workloads, it said.

“SMBs are seeking simplified and turnkey cybersecurity solutions that are tightly integrated into their overall PC fleet management. By integrating Intel TDT, ConnectWise customers on Intel-based devices will have access to powerful CPU-based threat detection that can be remediated from their RMM consoles with no additional security software to be purchased or implemented, “said Carla Rodríguez, senior director, ecosystem partner enablement, Intel. “Similarly, Intel now offers Intel vPro Essentials processors that work with ConnectWise solutions to provide a right-sized security option for SMBs. It’s a winning combination for companies with limited security expertise.”