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SolarWinds N-able N-central 10.1: Here's What MSPs Need to KnowSolarWinds N-able N-central 10.1: Here's What MSPs Need to Know

SolarWinds N-able has launched N-central 10.1, a new version of its remote monitoring and management (RMM) software. Here are the details.

Dan Kobialka

January 26, 2016

2 Min Read
SolarWinds Nable General Manager JP Jauvin
SolarWinds N-able General Manager JP Jauvin

SolarWinds N-able has launched N-central 10.1, a new version of its remote monitoring and management (RMM) software.

The new release features an integration with N-able MSP Manager, which can help SolarWinds N-able managed service provider partners “in running an efficient, effective and profitable business, using centralized customer knowledge management, simplified ticketing, easy time-tracking and fast and efficient billing,” according to the company. 

“SolarWinds N-able designed a solution that will help our partners save technician time, drive profits and improve the customer experience,” SolarWinds N-able General Manager JP Jauvin said in a prepared statement. “Through this deep integration, we are delivering the features and functions that our partners have come to expect in a world-class service delivery platform.”

In addition, SolarWinds N-able said N-central 10.1 now enables MSPs to:

  • Organize customer devices into groups that reflect how these devices are managed.

  • Initiate a patch cycle on one or more devices on-demand.

  • Schedule patch detection, download, installation and reboot in maintenance windows.

SolarWinds N-able also pointed out N-central 10.1 boasts a new patch wizard that allows service technicians to select an existing profile or create a new one and configure patch windows.

And with the new N-central 10.1 Automation Manager drag-and-drop feature, users can drop an object into a policy and re-drag and drop it into a new spot as needed, SolarWinds N-able said.

So what does N-central 10.1 mean for SolarWinds N-able’s MSP partners?

Jauvin noted the new release empowers his company’s MSP partners “to resolve problems better and faster, so that they can increase customer trust, operate as world-class service providers and grow their businesses more profitably.”

SolarWinds N-able continues to update its portfolio as well.

For example, SolarWinds N-able in October released SolarWinds N-able MSP Anywhere, a remote control access and support platform designed to help MSPs deliver support and repairs to customer systems from a central location.

What are your thoughts on N-central 10.1? Share your thoughts about this story in the Comments section below, via Twitter @dkobialka or email me at [email protected].

About the Author(s)

Dan Kobialka

Contributing writer, Penton Technology

Dan Kobialka is a contributing writer for MSPmentor and Talkin' Cloud. In the past, he has produced content for numerous print and online publications, including the Boston Business Journal, Boston Herald and Patch.com. Dan holds a M.A. in Print and Multimedia Journalism from Emerson College and a B.A. in English from Bridgewater State College (now Bridgewater State University). In his free time, Kobialka enjoys jogging, traveling, playing sports, touring breweries and watching football (Go Patriots!).  

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