The new channel chief has big plans for enhancing LogMeIn's global partner program.

Edward Gately, Senior News Editor

September 14, 2021

3 Min Read
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LogMeIn partners have a new global channel chief with the appointment of Okta vet Patrick McCue as global vice president of channel sales.

McCue will lead LogMeIn’s high-growth strategy for channel sales and foster relationships with key partners.

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LogMeIn’s Patrick McCue

McCue has more than 15 years of channel leadership experience across the software industry. He joins LogMeIn from Okta, where he spent five years as senior vice president of worldwide partnerships.

Before Okta, he was senior vice president of global channels and alliances at Gigya, which was acquired by SAP. In addition, he had channel leadership roles with ExactTarget, which was acquired by Salesforce, and QlikTech.

Elevating the Partner Experience

Bill Wagner is LogMeIn‘s president and CEO.

“Our partners are incredibly valuable stakeholders within our organization,” he said. “And we are dedicated to enhancing their experience at every touch point and continuing to expand our partner channel. With Patrick’s knowledge and passion for building and developing partner relationships, we have the potential to reach more customers than ever before and further elevate our partner experience.”

In a Q&A with Channel Futures, McCue talks about what LogMeIn partners can expect from him in the months ahead.

Channel Futures: Why did you want to take this role with LogMeIn?

Patrick McCue: I joined LogMeIn because the company has amazing products, a strong global team and the right strategy to continue to scale. With the renewed focus on partners, and the team’s dedication to creating new value and growth opportunities for success, I saw this as a great opportunity.

CF: How will your experience with Okta come into play in this new role?

PM: When I joined Okta, the partners were not a big part of the company’s business or strategy. In fact, I was brought on to launch their first partner program and build a successful channel business. Growing and further enhancing the partner program is also a huge opportunity here at LogMeIn, and one I’m excited to take on.

CF: What’s your take on LogMeIn’s channel strategy and partner program? Can LogMeIn partners expect changes, a new partner program, etc.?

PM: LogMeIn’s partner program has traditionally focused on a small subset of our products. My team and I have big plans to further enhance the global program to support additional LogMeIn products and go-to-market motions. So stay tuned for some exciting updates.

CF: What’s at the top of your to-do list?

PM: Right now, it is all about meeting, listening and understanding. I plan on doing this around the five Ps – people (both internal to the partner team as well as other teams), partners, processes, programs and products.

We recently compiled a list of 20 top UCaaS providers offering products and services via channel partners.

CF: What’s your take on the current communications and collaboration market? Is there room for LogMeIn to take more market share?

PM: While there is certainly market share for the unified communication and collaboration (UCC) space, what differentiates LogMeIn is that we don’t just play in that space. LogMeIn offers great UCC products, like GoToConnect and GoToMeeting. But we can also support remote workers’ IT needs with LogMeIn Rescue and secure their online identities with LastPass. It’s really the combination of all our products that makes us unique.

CF: Who are LogMeIn’s biggest competitors, and how will you give LogMeIn partners a competitive advantage?

PM: We have competitors in all three markets: UCC, engagement and support, and identity and access. However, as I said, what makes LogMeIn unique is that we offer all these flexible work and security tools from a single provider. There’s really no one else with a mix that helps support workers this way.

Want to contact the author directly about this story? Have ideas for a follow-up article? Email Edward Gately or connect with him on LinkedIn.

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About the Author(s)

Edward Gately

Senior News Editor, Channel Futures

As news editor, Edward Gately covers cybersecurity, new channel programs and program changes, M&A and other IT channel trends. Prior to Informa, he spent 26 years as a newspaper journalist in Texas, Louisiana and Arizona.

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