September 25, 2023
Clio, a legal technology firm in Burnaby, British Columbia, just hired Lisa Del Real, who most recently spent two years as channel leader at 8×8, the cloud, UC and contact center provider.
Clio’s Lisa Del Real
We told you earlier this month about Del Real’s seemingly “abrupt” departure from 8×8. Michael Quince now acts as interim channel leader there.
Clio produces cloud-based software that handles various law management tasks such as contact and document management, client intake, billing and more.
Before 8×8 and now Clio, Del Real was vice president of strategic partnerships for Avaya Cloud Office, a joint business cloud phone offering delivered by RingCentral and Avaya. She spent more than 11 years there before moving to 8×8.
Channel Leader in a Whole New World
Though the technology appears to be quite the departure from her background, the role of channel leader remains central. Now Del Real says she’s ready for a new challenge and excited about the prospect for further growth.
“Since getting to know Clio, I have gotten energized by the company’s impressive growth trajectory,” Del Real told Channel Futures. “It is the undisputed leader in cloud-based legal technology, and even with an incredible scaling journey over these past few years, there is still tremendous opportunity for growth ahead.”
The move could prove significant for the firm, given Del Real’s depth of experience in the world of the channel. And if anyone might alter a channel program, it could be Del Real, who appears confident that she can take the firm, which boasts $100 million in annual recurring revenue, to greater heights.
Del Real is a Channel Futures Circle of Excellence award recipient and was named a 2023 Channel Influencer award winner by Channel Futures.
“The legal industry is highly collaborative, yet still in the early stages of its digital transformation. I’m looking forward to driving Clio’s channel strategy and strengthening our Clio Certified Consultant network [to further] extend global growth,” Del Real noted.
Getting Her Ducks in a Row
“I have a few priorities as I start my journey at Clio — all with the backdrop of the fantastic partner program established here as the company has scaled,” Del Real told us.
First, she plans on expanding Clio’s partner base to match the scale of the company’s size and opportunity, noting Clio’s dominance as a player in the legal technology space, having built the industry’s first operating system for legal.
“Along with our core products, we have 250-plus application partners integrated and 150,000 legal professionals who use Clio to power their law firms. We want to enhance our partner enablement, deepening the incredible relationships we have built, and recruit new partners to develop tailored solutions that meet the unique needs of legal professionals,” Del Real said.
Her other, and perhaps most obvious priority is global expansion, which Del Real calls “another key area of focus.” With customers in more than 100 countries, she says there’s still a lot of “greenspace from international markets that the team is ready to support.”
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