Cytracom, IT Glue Vet Joins Gradient MSP Leadership Team

Dave’s arrival helps to bolster Gradient as it prepares for the launch of Billable at Leg Up in November.

Allison Francis

October 4, 2021

2 Min Read
Leadership - gear in machine

Gradient MSP has hired industry veteran Dave Goldie as vice president of channel. He arrives as Gradient MSP prepares to release Billable, which works with professional services automation (PSA) software to automate monthly customer billing tasks for MSPs.

Proven Track Record


Gradient MSP’s Dave Goldie

Goldie previously was vice president of channel at VoIP and UCaaS provider Cytracom, and before that, a VP of channel at IT Glue. Gradient says his track record of helping build other channel companies will be of great value. His team will focus on building relationships throughout the industry.

“We’re on a mission to help thousands of MSPs save untold hours of painful billing reconciliation. [We are also here to] make sure they get paid for everything they do,” said Colin Knox, CEO, Gradient. “Dave Goldie is going to play a key role in reaching MSPs across the globe. [He will also] act as a listening post to ensure we deliver what MSPs need most to build stronger businesses. I have great respect for him, as many others in the industry do. We could not be more excited to have him on board.”

Here’s our list of channel people on the move in August.

Professional Services Automation Software and the Channel

Gradient is trying to make things in the channel better connected than ever before. Goldie’s hiring is timely as the company prepares for the launch of Billable at its Leg Up event in November.

“It feels great to get back into the channel,” said Dave Goldie. “Working with MSPs is so rewarding. We’re building something here at Gradient that will be a real difference maker for a lot of managed service providers. I can’t wait to renew connections and start making new ones.”

Be sure to check out Colin Knox’s session at the MSP Summit, co-located with the Channel Partners Conference & Expo, Nov. 1-4, in Las Vegas.. The session, ‘”Clearing the Fog to Focus on the Bigger Picture, will feature Knox sharing tactics to help channel leaders do just that. Click here for a preview of the session.

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About the Author(s)

Allison Francis

Allison Francis is a writer, public relations and marketing communications professional with experience working with clients in industries such as business technology, telecommunications, health care, education, the trade show and meetings industry, travel/tourism, hospitality, consumer packaged goods and food/beverage. She specializes in working with B2B technology companies involved in hyperconverged infrastructure, managed IT services, business process outsourcing, cloud management and customer experience technologies. Allison holds a bachelor’s degree in public relations and marketing from Drake University. An Iowa native, she resides in Denver, Colorado.

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