South Africa MSPs: 12 Managed Services Providers to Watch
When we were piecing together our MSPmentor 100 report in February, a regional manager from Kaseya reached out to me and asked if we could highlight some managed services trends from South Africa. I concede: MSPmentor doesn’t have that much information (yet) about the South African managed services market. But the anecdotal information we’re tracking looks pretty promising. Here’s a look at some trends, along with 12 South Africa-based MSPs that caught our attention.
For starters, the dozen MSPs below — all located in South Africa — are ranked in terms of their recurring annual revenue. (As part of the MSPmentor 100 survey process, we promised participants that we would not disclose actual revenue figures.)
[table]
Website City/Town Top Brass Title
Netsurit Johannesburg Orrin Klopper CEO
Think iT Solutions Rivonia Dominic Oettl CEO
Network Configurations Westvile Iain Emerson CEO
Space Age Technologies Stellenbosch Mark Geschke Managing Director
AmbiTech Solutions Cape Town Herby Olschewski CEO
Netcad Randburg Herman van der Westhuizen Managing Director
CyberLogic Cape Town Edge Bisset CEO
Massador Computers Norkem Park Tim Inman Member
ASG Kempton Park Andrew Giliomee CEO
INCA Solutions Randburg Tony Ferguson General Manager
Network Integrated Technologies Woodmead Victor Ribeiro Managing Director
[/table]
Trends Worth Nothing
When MSPmentor took a closer look at the companies above, we noticed the following:
- The number of seats/devices each company was remotely managing ranged from 100 to 4500; the average was 1244.
- Five of the 12 companies more than doubled their managed services revenue in 2009 vs. 2008; three of the 12 companies more than tripled their managed services revenue in 2009 vs. 2008.
- The majority of companies are using a mix of professional services automation (PSA) and remote monitoring and management (RMM) tools — similar to what we’re seeing in other geographies.
We’ll be sure to check in with the dozen companies above throughout 2010, in an attempt to more closely track managed services trends in South Africa.
On a side note: A tip of my hat to Garth Hayward, Kaseya’s regional manager for Africa, for helping to alert readers about the MSPmentor 100 survey. Hayward had asked me to pull together some analysis for his region. But frankly, I wouldn’t have had the data points above without his efforts.
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I know it may not fit into your model, but mentioning the SA MSP market and not at least giving a hat tip to DiData seems…errr…to be missing something.
r.
Rob: Dimension Data (correct?). I concede … our list is incomplete. We received about 30 responses from South Africa. The dozen companies above showed the most recurring revenue progress. I will ping Dimension Data next year to see if they’ll agree to participate in the survey. Keep the suggestions coming. Thanks.
-jp
We were lucky to have Orrin from Netsurit “stop by” our Boston office on a swing through the US about 12 months ago. It was a lot of fun to hear from someone pursuing the same model on another continent, and hear what opportunities and challenges he faced.
I definitely agree that they are one to watch – congrats Orrin.
Mike Cooch
Joe Thanks for taking the time to compile this list. It will be really interesting to see how many new MSP providers in Africa do the survey next time round and how many join Netsurit in the Top 100.
Regards
Garth
Garth: Thanks for pushing us to give Africa a closer look. It’s a market MSPmentor needs to watch.
All: The annual MSPmentor 100 survey runs October to December each year, and the resulting report is typically published each February. The survey is free and open to MSPs of all sizes. You can find more details in our MSPmentor 100 center.
Best
-jp
I just read an article on Netsurit in Jan 2011 edition of Entrepreneur magazine in South Africa. Quite inspiring. But just going through the other MSPs, these guys are really doing great things!! As an aspiring MSP in southern africa i am quite inspired. And the work you guys at mspmentor are doing is wonderful. keep it up!!
We, MAPTECH, a 13 year old company from India dealing with STOREGRID , a backup Software product for MSPs. The product is used by MSPs across U.S and Australia. we would like to position the product for MSPs in South Africa.www.maptechindia.com
Srindhar: Please keep me posted.
-jp
Good afternoon, is there a
Good afternoon, is there a list of all MSP’s in South Africa available?
Hi Mr. Backup,
We won’t be
Hi Mr. Backup,
We won’t be doing a separate list for just South Africa.
The following five South African firm’s made this year’s MSP 501:
81 Netsurit (Pty) Ltd.
208 Cyberlogic
413 LAN Logix (Pty) Ltd
482 Section Five cc
496 Branders Computers