IT infrastructure services provider Kyndryl has earned global gold integrator status with Cisco. The recognition marks Kyndryl’s ability to deliver and support advanced solutions for joint customers globally. The company is one of six firms worldwide to reach this milestone.

Kyndryl can now receive gold-level benefits and incentives. It assures customers that Kyndryl’s resources and practitioners are available in regions supported by Cisco. The global gold status also is recognition of Kyndryl’s ability to sell, deliver and support Cisco solutions worldwide. Furthermore, it showcases Cisco solutions to customers at global Cisco experience centers.

Jeff Gatz is director, global cisco alliance at Kyndryl.

Kyndryl’s Jeff Gatz

“As we expand our relationship with Cisco, we are excited to reach the global gold partner status, which validates and extends our ability to collaborate at scale and deliver the highest level of joint support and benefits to global customers,” Gatz said. “By demonstrating a level of excellence in providing managed services backed by Cisco powered solutions, Kyndryl can better ensure its ability to deliver best of breed 5G networking solutions and other innovative solutions that meet customer needs and requirements.”

Key Performance Indicators

Kyndryl employees had to meet several benchmarks to become a Cisco global gold partner. Engineers, architects and sales teams had to demonstrate expertise across a broad portfolio of Cisco technology, software and services. Kyndryl also had to demonstrate its ability to meet key performance indicators (KPIs) and metrics. These included Cisco performance thresholds, global, regional, and local competencies, support centers and solutions, hybrid IT offerings and customer satisfaction.

Cisco’s Nick Holden

Nick Holden is VP of Cisco global strategic partners and co-sell.

“We are delighted that Kyndryl has joined a very select group of Cisco partners who have invested in and achieved global gold status. To accomplish this status in the short period of time that Kyndryl has existed requires extraordinary dedication,” Holden said. “We appreciate their partnership investment in Cisco and are excited about growing our joint business together in critical global markets and architectures as well as innovating in new business models and solutions.”

Also, the companies recently established a partnership to help customers design, build, manage and modernize mission-critical systems. They are developing private cloud services; network and edge computing and software defined networking (SDN) solutions; and multi-network wide area network (WAN) offerings. This is to enable digital modernization and cloud acceleration via differentiated on-premises or edge solutions, and fully managed end-to-end cloud services.