Dell Innovates with VMware, Secureworks
DELL TECHNOLOGIES WORLD — Launched in collaboration with its tech partners – VMware, Secureworks and Dell Client Services – Dell Technologies Unified Workspace offers an integrated solution that allows businesses to seamlessly deploy, manage and support all endpoint devices and to provide optimal security.
There are several key elements of the Unified Workspace initiative: solutions that work with other vendor’s devices, other management paradigms and security products; it leverages telemetry; and provides integration expertise.
“The infrastructure behind IT today remains mired in complexity, siloed applications and legacy management approaches. While IT decision makers and CIOs are desiring to help their workforce, to reimagine how their employees can be their best, they’re playing a giant game of whack-a-mole just to keep the lights on,” Brett Hansen, vice president and general manager, client software and security solutions at Dell Technologies, said on a conference call. “At Dell, we see this as an opportunity of how we can help our customers.”
Dell’s Unified Workspace will have its own dedicated employees and management structure to work across Dell Technologies, VMware, Secureworks and Dell Client Services.
Here’s what VMware launched Monday around the Unified Workspace initiative. The four key solutions relate to deployment, security, and automation.
- Deployment: Dell Provisioning for VMware Workspace One was introduced at VMworld 2018. Today, the company added telemetry to allow customers to see a user’s battery consumption, storage utilization, mobility requirements and applications. This will help companies order appropriate PCs to best meet their employees’ usage and productivity requirements. The added telemetry capability is part of the Pro Deploy solution in Dell Provisioning.
- Security: To ensure data is secure from the device to the cloud to the core, VMware announced expanded capability for security and compliance via a partnership with CrowdStrike for endpoint threat protection. Also new are integration with Secureworks for managed security solutions, leveraging Workspace One for trusted access, and a new remote verification tool. The new remote verification tool looks at the BIOS across devices to insure compliance. For devices found to be out of compliance, the Workspace One solution plugs into Dell’s Client Command Suite to test and automate a patch to bring the device back into compliance.
- Management: With Dell Pro Manage under the Unified Workspace umbrella, and the leveraging of AI and telemetry, users get management in a more automated, proactive and intelligent manner.
- Support: With the addition of telemetry and intelligence to support the help desk, for example, customers will be able to proactively remediate the overall environment on a day-to-day basis.
“These are the new solutions that we’re offering under Unified Workspaces. This is a holistic, end-to-end, intelligent platform designed to streamline and automate how our customers can manage, secure and support their end-user computing environment, with ready to use solutions out of the box,” said Courtney Burry, vice president, end user computing product marketing at VMware.