At least 20 IT hardware manufacturers have so far been identified by RMM vendor Auvik as using a faulty Intel chip that threatens to destroy equipment in which it’s installed.

Aldrin Brown, Editor-in-Chief

February 23, 2017

1 Min Read
RMM Firm Keeps List of Vendors and Gear Affected by Fatal Clock Signal Flaw
Intel has issued an errata notice for its Atom C2000 series processors, which are used by numerous manufacturers of IT hardware.

At least 20 IT hardware vendors have been identified as making products that contain a faulty clock signal component that can fail in as little as 18 months, rendering equipment permanently inoperable.

That latest tally is compliments of Canadian remote monitoring and management (RMM) vendor Auvik, which is keeping a list of manufacturers and specific IT equipment potentially affected by the defect.

The faulty clock signal component is inside Intel Atom C2000 series processors – also known by the names Avoton and Rangeley.

Once the chips fail, the hardware is unable to boot and becomes unrecoverable.

Cisco first made the problem public earlier this month.

Since then, they and many of the other affected manufacturers have mounted a frenetic effort to track down the hardware and effect repairs or replacements before failures occur.

As of today, Auvik is reporting the following manufacturers as users of the affected chipset:

1. Aaeon

2. ASRock


4. Cisco/Meraki

5. Dell

6. Hewlett Packard Enterprise

7. Infortrend

8. Juniper

9. Lanner

10. NEC

11. Newisys

12. Netgate


14. Quanta

15. Online/Scaleway

16. Seagate

17. Sophos

18. Supermicro

19. Synology

20. ZNYX Networks.

For a list of specific products involved, see the full Auvik blog.  


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About the Author(s)

Aldrin Brown

Editor-in-Chief, Penton

Veteran journalist Aldrin Brown comes to Penton Technology from Empire Digital Strategies, a business-to-business consulting firm that he founded that provides e-commerce, content and social media solutions to businesses, nonprofits and other organizations seeking to create or grow their digital presence.

Previously, Brown served as the Desert Bureau Chief for City News Service in Southern California and Regional Editor for Patch, AOL's network of local news sites. At Patch, he managed a staff of journalists and more than 30 hyper-local and business news and information websites throughout California. In addition to his work in technology and business, Brown was the city editor for The Sun, a daily newspaper based in San Bernardino, CA; the college sports editor at The Tennessean, Nashville, TN; and an investigative reporter at the Orange County Register, Santa Ana, CA.


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