We asked for insights on the Kaseya CARES program from a few of our MSP 501ers that are Kaseya users.

Allison Francis

April 24, 2020

6 Slides

A few weeks ago, we took an in-depth look at the Kaseya CARES program, and how it was developed to help SMB partners through the COVID-19 crisis.

Congress passed the CARES Act on March 30. The $2.2 trillion bill is meant to bring relief to mainly small to midsize businesses, loaning funds to help them keep the lights on and avoid layoffs. But like any legislation, there are miles of bureaucratic red tape to navigate and mountains of legalese to try to understand.

It’s clear that SMBs in every sector will need help navigating the bill, refining and pivoting their business plans and best practices, and accessing funds to keep them going. In the channel, many vendors, distributors and master agents are rolling out programs to help their partners through this crisis.

Kaseya CARES aims to do just that. We solicited commentary from some of our MSP 501ers that indicated they are Kaseya users on last year’s survey, asking them to provide their take on the following:

  1. In terms of bettering your business best practices, what were you focused on pre-pandemic?

  2. What are your primary concerns now, and are they reflective of the industry?

  3. Do you think MSPs will come out the other side of this in a better position? Why?

  4. What is the most beneficial of the parts of the Kaseya CARES program? (Help navigating the legalese around the U.S. CARES bill; assistance with business best practices through Kaseya’s Powered Services program; direct financial assistance) and why?

Click through the slideshow above. to view their answers.

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About the Author(s)

Allison Francis

Allison Francis is a writer, public relations and marketing communications professional with experience working with clients in industries such as business technology, telecommunications, health care, education, the trade show and meetings industry, travel/tourism, hospitality, consumer packaged goods and food/beverage. She specializes in working with B2B technology companies involved in hyperconverged infrastructure, managed IT services, business process outsourcing, cloud management and customer experience technologies. Allison holds a bachelor’s degree in public relations and marketing from Drake University. An Iowa native, she resides in Denver, Colorado.

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